6
3
Troubleshooting .................................................................................................................37
Fault Handling ....................................................................................................................37
Identifying the Fault ............................................................................................................37
Fault Recovery ...................................................................................................................39
Printer Configuration ..........................................................................................................41
Common Problems ............................................................................................................42
Mechanism Fine Adjustment to Avoid Ribbon Wrinkles ......................................................46
4
Maintenance ......................................................................................................................49
Replacing the Platen Roller Assembly ...............................................................................51
Replacing the Printhead Assembly.....................................................................................54
5
Configuration Utility ............................................................................................................57
Access ...............................................................................................................................57
System Requirements ........................................................................................................57
Installing the Application ....................................................................................................58
Launching the Application ..................................................................................................58
Version Number .................................................................................................................58
Utility Overview ..................................................................................................................59
Language Selection ...........................................................................................................60
Tool Interface .....................................................................................................................61
Test the Connection ...........................................................................................................63
Printer Configuration ..........................................................................................................63
Printer Information ..........................................................................................................64
Configuration Overview ..................................................................................................65
Basic Configuration Control ........................................................................................65
Parameter Values .......................................................................................................66
Unit Preference: mm or inch .......................................................................................67
Configurations as Files ...............................................................................................68
Compatibility Challenges.............................................................................................68
Media/Sensor Tab ..........................................................................................................71
Interface Tab ..................................................................................................................77
USB Setup ..................................................................................................................78
Serial RS-232 Setup ...................................................................................................78
Ethernet Setup ............................................................................................................79
