Luminex 100 IS Version 2.3 - Manual (Page 155)

PN 89-00002-00-072 Rev. C 7 - 1
Troubleshooting
Troubleshooting the
Luminex 100 IS
System
Troubleshooting procedures help users isolate, identify, and remedy
problems with the Luminex 100 analyzer and Luminex XYP. This
chapter does not troubleshoot problems with the PC. For help with
PC problems, please call Dell Technical Support at 800-624-9896.
To troubleshoot a problem, select a general symptom. Next, identify
the possible problem and remedy it with one of the solutions listed.
This troubleshooting chapter supplies information for the following
topics:
• Power Supply Problems
• Communication
• Pressurization
• Fluid Leaks
• Sample Probe
• Calibration Problems
• Acquisition Problems
• Bead Detail Irregularities
• Error Messages
• Printing Errors
• Verification
You can find answers to frequently asked questions (FAQs) on our
website: http://luminexcorp.custhelp.com.
Luminex Technical Support is available to users in the U.S. and
Canada by calling 1-877-785-BEAD (-2323) between 7:00 a.m. and
7:00 p.m. Central Time, Monday through Friday. Users outside of
the U.S., Canada and Europe can call us at +1-512-381-4397
between 7:00 a.m. and 7:00 p.m. Central Time, Monday through
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