Document Outline

• Before you start
  • Introduction to the help
  • Navigate the built-in help system
• System overview
  • Product overview
  • A distributed system setup
  • System components
    • Management server
    • Failover management server
    • Recording server
    • Failover recording server
    • Event server
    • Log server
    • SQL server
    • Active Directory
    • Virtual servers
    • Clients
      • About the Management Client
      • About XProtect Smart Client
      • About Milestone Mobile client
      • About XProtect Web Client
  • About licenses
  • Product comparison chart
  • About local IP address ranges
  • About IPv6 and IPv4
    • About using the system with IPv6
    • About writing IPv6 addresses
  • System requirements
• Installation
  • Installation preconditions
    • Determine installation method
    • Determine SQL server type
    • Select service account
    • Active Directory
    • Customize IIS
    • About virus scanning
    • Register Software License Code
  • Install the system
    • Install your system - Single Server option
    • Install your system - Distributed option
    • Install your system - Custom option
    • Install the recording server
    • Installation for workgroups
    • Installation troubleshooting
      • Issue: Recording server startup fails due to port conflict
      • Issue: Automatic installation of IIS failed
      • Issue: Changes to SQL server location prevents database access
  • Configure the system in Management Client
    • Change Software License Code
  • Install clients
    • Install XProtect Smart Client silently
    • Install Milestone Mobile server
  • Download Manager/download web page
    • Download Manager's default configuration
    • Download Manager's standard installers (user)
    • Add/publish Download Manager installer components
    • Hide/remove Download Manager installer components
    • Device pack installer - must be downloaded
  • Upgrade
    • About upgrade
    • Upgrade prerequisites
    • Alternative upgrade for workgroup
• First time use
  • Best practices
    • Protect recording databases from corruption
      • Hard disk failure: protect your drives
      • Windows Task Manager: be careful when you end processes
      • Power outages: use a UPS
    • About daylight saving time
    • About time servers
  • Management Client overview
    • About login authorization
    • Management Client window
    • Panes overview
    • Menu overview
      • File menu
      • Edit menu
      • View menu
      • Action menu
      • Tools menu
      • Help menu
• Management Client elements
  • Basics
    • License information
      • Devices which require a license
      • View license overview
      • Activate licenses online
      • Activate licenses offline
      • Activate licenses after grace period
      • Get additional licenses
      • Licenses and hardware device replacement
    • Site information
      • Update site information
  • Servers and hardware
    • Recording servers
      • About recording servers
      • Authorize a recording server
      • Change/verify the basic configuration of a recording server
      • Recording server status icons
      • Info tab (recording server)
        • Info tab properties
      • Storage tab (recording server)
        • About storage and archiving
        • Add a new storage
        • Create an archive within a storage
        • Archive settings properties
        • Attach a device or group of devices to a storage
        • Edit settings for a selected storage or archive
        • Back up archived recordings
        • About archive structure
        • Delete an archive from a storage area
        • Delete an entire storage area
        • Move non-archived recordings from one storage to another
      • Failover tab (recording server)
        • Failover tab properties
      • Multicast tab (recording server)
        • About multicasting
        • Enable multicasting
        • Assign IP address range
        • Specify datagram options
        • Enable multicasting for individual cameras
      • Network tab (recording server)
        • Why use a public address?
        • Define public address and port
        • Assign local IP ranges
    • Hardware and remote servers
      • About hardware
      • Add hardware
        • Disable/enable hardware
        • Edit basic hardware settings
        • Enable/disable individual devices
        • Set up a secure connection to the hardware
      • Manage hardware
        • Info tab (hardware)
        • Settings tab (hardware)
        • PTZ tab (video encoders)
          • Enable PTZ on a video encoder
      • Manage remote servers
        • Info tab (remote server)
        • Settings tab (remote server)
        • Events tab (remote server)
        • Remote Retrieval tab
    • Remove a recording server
    • Delete all hardware on a recording server
  • Devices
    • Working with device groups
      • About device groups
      • The following examples are based on grouping cameras into device groups, but the principles apply for all devices:
      • Add a device group
      • Specify which devices to include in a device group
      • Specify common properties for all devices in a device group
    • Working with devices
      • About devices
      • About camera devices
      • About microphone devices
      • About speaker devices
      • About metadata devices
      • About input devices
        • Activate input manually for test
      • About output devices
        • Activate output manually for test
      • Enable/disable devices via device groups
      • Status icons of devices
      • Info tab (devices)
        • About the Info tab
        • Info tab properties
      • Settings tab (devices)
        • About the Settings tab
        • About camera settings
      • Streams tab (devices)
        • About the Streams tab
        • About multi-streaming
        • Add a stream
      • Record tab (devices)
        • About the Record tab
        • Enable playback directly from remote site camera
        • Enable/disable recording
        • Enable recording on related devices
        • About pre-buffering
      • Devices that support pre-buffering
        • Manage pre-buffering
        • Manage manual recording
        • Specify recording frame rate
        • Enable keyframe recording
        • About storage
        • About remote recording
      • Presets tab (devices)
        • About the Presets tab
        • Add a preset position (type 1)
        • Use preset positions from the camera (type 2)
        • Assign a default preset position
        • Edit a preset position (type 1 only)
        • Test a preset position (type 1 only)
      • Patrolling tab (devices)
        • About the Patrolling tab
        • Add a patrolling profile
        • Specify preset positions in a patrolling profile
        • Specify the time at each preset position
        • Customize transitions
        • Specify an end position
        • Specify manual PTZ session timeout
      • 360 Lens tab (devices)
        • About the 360 Lens tab
        • Enable and disable panomorph support
        • Specify Panomorph settings
      • Events tab (devices)
        • About the Events tab
        • Add an event
        • Specify event properties
        • Use several instances of an event
        • Event tab (properties)
      • Client tab (devices)
        • About the Client tab
        • Client tab properties
      • Privacy mask tab (devices)
        • About the Privacy Mask tab
        • Enable/disable privacy masking
        • Specify privacy mask settings
        • Privacy mask tab (properties)
      • Motion tab (devices)
        • About the Motion tab
        • Enable and disable motion detection
        • Specify motion detection settings
          • About dynamic sensitivity
          • Enable manual sensitivity
          • Specify threshold
          • Select keyframes settings
          • Select image processing interval
          • Specify detection method
          • About generate motion data for smart search
          • Specify exclude regions
  • Client
    • About clients
    • View groups
      • About view groups
      • About view groups and roles
      • Add a view group
    • Smart Client profiles
      • About Smart Client profiles
      • Add and configure a Smart Client profile
      • Copy a Smart Client profile
      • Create and set up Smart Client profiles, roles and time profiles
      • Smart Client profile properties
    • Management Client profiles
      • About Management Client profiles
      • Add and configure a Management Client profile
      • Copy a Management Client profile
      • Management Client profile properties
        • Info tab (Management Client Profiles)
        • Profile tab (Management Client Profiles)
    • Matrix
      • About Matrix
      • Add Matrix recipients
      • Define rules sending video to Matrix recipients
      • Send the same video to several XProtect Smart Client views
  • Rules and events
    • About rules and events
    • About actions and stop actions
    • Events overview
    • Rules
      • About rules
      • About default rules
      • About validating rules
      • About rule complexity
      • Add a rule
      • Edit, copy and rename a rule
      • Deactivate and activate a rule
    • Time profiles
      • About time profiles
      • Specify a time profile
      • Edit a time profile
      • About day length time profiles
      • Create a day length time profile
      • Day length time profile properties
    • Notification profiles
      • About notification profiles
      • Prerequisites
      • Add notification profiles
      • Use rules to trigger email notifications
      • Notification profile (properties)
    • User-defined events
      • About user-defined events
      • Add a user-defined event
      • Rename a user-defined event
    • Analytics events
      • About analytics events (Milestone)
      • Add and edit an analytics event
      • Test analytics event (Milestone)
      • Edit analytics events settings
    • Generic events
      • About generic events
      • Add a generic event
      • Test a generic event
      • Example: Create and test a basic generic event
      • Generic event (properties)
      • Generic event test (properties)
      • Generic event data source (properties)
  • Security
    • Roles
      • About roles
      • About rights of a role
      • Add and manage a role
      • Copy, rename or delete a role
      • Assign/remove users and groups to/from roles
      • View effective roles
      • Roles settings
        • Info tab (roles)
        • User and Groups tab (roles)
        • Overall Security tab (roles)
        • Device tab (roles)
        • PTZ tab (roles)
        • Speech tab (roles)
        • Remote Recordings tab (roles)
        • Smart Wall tab (roles)
        • External Event tab (roles)
        • View Group tab (roles)
        • Servers tab (roles)
        • Matrix tab (roles)
        • Alarms tab (roles)
        • Access Control tab (roles)
        • MIP tab (roles)
    • Basic users
      • About basic users
      • Create basic users
  • System dashboard
    • About system dashboard
    • About system monitor
      • Restart Data Collector Server service
    • About evidence lock
    • About current tasks
    • About configuration reports
      • Add a configuration report
      • Configure report details
  • Server logs
    • About logs
    • Search logs
    • Export logs
    • Change log language
    • System log properties
    • Audit log properties
    • Rule log properties
  • Alarms
    • About alarms
    • About alarm configuration
    • Alarm Definitions
      • Alarm Definitions settings
    • Alarm Data Settings
    • Sound Settings
    • About setting up alarms using Enterprise slaves
  • Options dialog box
    • General tab (options)
    • Server Logs tab (options)
    • Mail Server tab (options)
    • AVI Generation tab (options)
    • Network tab (options)
    • Bookmark tab (options)
    • Evidence Lock tab (options)
    • User Settings tab (options)
    • Access Control Settings tab (options)
    • Analytics Events tab (options)
    • Event Server tab (options)
    • Generic Events tab (options)
• Feature configuration
  • Failover recording servers (regular and hot standby)
    • About failover recording servers
    • About failover steps
    • About failover recording server functionality
    • Install a failover recording server
    • Setup and enable failover recording servers
    • Assign failover recording servers
    • Group failover recording servers
    • Read failover recording server status icons
    • Failover recording server properties
    • Failover group properties
    • About failover recording server services
    • View status messages
    • Change the management server address
    • View version information
  • Failover management servers
    • About multiple management servers (clustering)
    • Prerequisites for clustering
    • Install in a cluster
    • Upgrade in a cluster
  • Remote connect services
    • About remote connect services
    • Install STS environment for One-click camera connection
    • Add/edit STSs
    • Register new Axis One-click camera
    • Axis One-Click Camera connection properties
  • Milestone Federated Architecture
    • About selecting Milestone Interconnect or Milestone Federated Architecture
    • About Milestone Federated Architecture
    • Set up your system to run federated sites
    • Add site to hierarchy
    • Accept inclusion in hierarchy
    • Refresh site hierarchy
    • Connect to another site in hierarchy
    • Detach a site from the hierarchy
    • Federated site properties
      • General tab
      • Parent Site tab
  • Milestone Interconnect
    • About selecting Milestone Interconnect or Milestone Federated Architecture
    • About Milestone Interconnect
    • About possible Milestone Interconnect setups
    • Milestone Interconnect and licensing
    • Update remote site hardware
    • Establish remote desktop connection to remote system
    • Enable playback directly from remote site camera
    • Retrieve remote recordings from remote site camera
  • XProtect Smart Wall
    • About XProtect Smart Wall
    • Configure Smart Walls
    • Manage roles with Smart Walls
    • About using rules with Smart Wall presets
    • Smart Wall properties
      • Info tab (Smart Wall properties)
      • Presets tab (Smart Wall properties)
      • Layout tab (Smart Wall properties)
    • Monitor properties
      • Info tab (monitor properties)
      • Presets tab (monitor properties)
  • Access Control
    • About access control integration
    • Configure an integrated access control system
    • Wizard for access control system integration
      • Create access control system integration
      • Connecting to the access control system
      • Associated cameras
      • Final summary
    • Access control properties
      • General Settings tab (Access Control)
      • Associated Cameras tab (Access Control)
      • Access Control Events tab (Access Control)
      • Access Request Notification tab (Access Control)
      • Cardholders tab (Access Control)
  • Multi-domain with one-way trust
    • Setup with one-way trust
  • SNMP
    • About SNMP support
    • Install SNMP service
    • Configure SNMP service
  • XProtect Enterprise servers
    • About XProtect Enterprise servers
    • Add XProtect Enterprise servers
    • Define roles with access to XProtect Enterprise servers
    • Edit XProtect Enterprise servers
• System maintenance
  • Ports used by the system
  • Backing up and restoring configuration
    • About backing up and restoring your system configuration
    • Back up log server database
    • Manual backup and restore
      • About manually backing up your system configuration
      • About backing up and restoring the event server configuration
      • About back up/restore fail and problem scenarios
      • Back up system configuration manually
      • Restore system configuration from manual back up
      • Select shared backup folder
    • Scheduled backup and restore
      • About scheduled backup and restore of system configuration
      • Flush SQL server transaction log
      • Back up system configuration with scheduled backup
      • Backup and restore event server configuration
      • Restore system configuration from scheduled backup
  • Moving the management server
    • About moving the management server
    • About unavailable management servers
    • Move the system configuration
  • Managing the SQL server
    • About updating the SQL server address
    • Update the log server's SQL address
    • Update the management server or event server SQL server address
  • Replace hardware
  • Replace a recording server
  • Video device drivers
    • About video device drivers
    • About removing video device drivers
  • Services
    • About the Management Server service and Recording Server service
    • View status messages
    • Read server service icons - management, recording and failover
    • Change recording server settings
    • Recording server properties
  • Registered services
    • About the service channel
    • Add and edit registered services
    • Manage network configuration
    • Registered services properties
• Index