Examining the messages, Obtain path information, Identifying the error path – HP Hitachi Dynamic Link Manager Software Licenses User Manual

Page 385: Placing the path online, Examining the messages -5, Obtain path information -5, Identifying the error path -5, Placing the path online -5

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Examining the Messages

Examine the message that is output to syslog in the host by using

applications or tools for monitoring messages. If the KAPL08022-E message

is output, view the message to check the path in which the error has

occurred. For details on each item displayed in messages, see

Checking Error

Information in Messages on page 5-2

.

Obtain Path Information

Obtain path information.

Execute the following command:

# /opt/DynamicLinkManager/bin/dlnkmgr view -path -iem -hbaportwwn >

pathinfo.txt

pathinfo.txt is the redirection-output file name. Use a file name that

matches your environment.

Identifying the Error Path

Check the obtained path information to find the path with the error. In the
Status column, the error path has the status Offline(E) or Online(E).

Narrowing Down the Hardware That Might Have Caused the Error

Check the DskName, iLU, ChaPort, and HBAPortWWN columns of the path with

the error to narrow down the hardware that may be the cause of the error.

To physically identify the hardware corresponding to DskName, iLU, and
ChaPort, use the information provided by the storage-system management

program.

Identifying the Error Location and Correcting any Hardware Error

Use the Windows and hardware management tools to identify the error

location, and then resolve the problem. For hardware maintenance, contact

your hardware vendor or maintenance company, if there is a maintenance

contract.

Placing the Path Online

After the path has recovered from the error, use the dlnkmgr command's
online operation to place the path back online. For details on the online

operation, see

online (Places Paths Online) on page 6-10

. Execute the

following command:

# /opt/DynamicLinkManager/bin/dlnkmgr online

Executing this command places all the offline paths online.

Troubleshooting

5-5

Hitachi Dynamic Link Manager (for Linux®) User Guide

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