The paper has jammed in the stacker – HP Designjet T3500 Production eMFP User Manual
Page 198
10.
Lower the scanner and close the roll cover.
11.
Restart the printer by holding down the power button for a few seconds, or by turning the power switch
at the rear off and then on.
12.
Trim the leading edge of the paper.
13.
Reload the roll, or load a new sheet see
.
NOTE:
If you find that there is still some paper causing an obstruction within the printer, restart the
procedure and carefully remove all pieces of paper.
The paper has jammed in the stacker
When a paper jam is detected in the stacker, printing is paused, and the front panel asks you to open the
stacker cover and clear the jam by pulling out the paper.
When the stacker cover is closed and the printer detects no jammed paper, the front panel requests
confirmation to continue printing.
If you experience frequent paper jams in the stacker with specific paper types while printing low ink density
plots, activate the blue separators in the in the internal sides of the stacker pivoting cover (See
pivoting cover separator on page 64
). Remember to deactivate them before stacking other paper types.
When printing high ink density plots, it is recommended to use paper over 80 g/m2.
188 Chapter 19 Troubleshooting paper issues
ENWW