HP Designjet T3500 Production eMFP - Manual (Page 199)

The printer reports unexpectedly that the stacker is full
The printer may report that the stacker is full in the following circumstances:
● When there is a paper jam in the stacker
● When you are using very thin or very stiff paper, such as heavyweight coated paper
● When you are sending small paper sizes to the stacker, such as A3 portrait or A2 landscape
The printer displays out of paper when paper is available
If the roll has become loose from its core, it will not feed correctly and the printer will not load the paper. If
possible, tighten the paper to its core or load a new roll.
Prints do not fall neatly into the basket
● Ensure that the network and power cables are not getting in the way.
● Ensure that the basket is correctly installed.
● Ensure that the basket is open.
● Ensure that the basket is not full.
● Ensure that the paper is not jammed.
● Paper often tends to curl near the end of a roll, which can cause output problems. Load a new roll, or
remove prints manually as they are completed.
If you see the message Please remove the print from the basket and press OK to continue, empty the
basket, check that there is no paper in the path to the basket, then press OK. The printer checks that the
problem has been fixed.
The print remains in the printer after printing has completed
The printer holds the paper to allow the print to dry after printing, see Change the drying time on page 67 . If a
sheet of paper is only partially ejected after the drying time, gently pull it out of the printer.
The cutter does not cut well
By default, the printer is set to cut the paper automatically after each job.
If the cutter is turned on but not cutting correctly, check that the cutter rail is clean and clear of any
obstacles.
The roll is loose on the spindle
The roll may need to be replaced or reloaded.
ENWW The printer reports unexpectedly that the stacker is full 189