HP Designjet T3500 Production eMFP - Manual (Page 206)

3. If the resolution of your image is greater than the printing resolution, you may notice a loss of line
quality. If you are using the PCL3GUI or the HP-GL/2 driver for Windows, you can find the Max.
Application Resolution option in the driver dialog's Advanced tab, under Document Options > Printer
Features. If you change this option, you may wish to reprint your job at this point in case the problem
has been solved.
4. When printing on uncoated paper in Fast mode, try loading the paper as Bright Bond.
5.
If the problem remains, go to the front panel and press , then Image-quality maintenance >
Calibration status to see the printhead alignment status. If the status is PENDING, you should align the
printhead. See
Align the printhead on page 240 . After alignment, you may wish to reprint your job in
case the problem has been solved.
6.
Go to the front panel and press , then Image-quality maintenance > Paper advance calibration
to see the paper advance calibration status. If the status is DEFAULT, you should perform paper
calibration status: see
Recalibrate the paper advance on page 193 .
7. If lines are too thin or missing, print the Image Diagnostics Print. See The Image Diagnostics Print
on page 206 .
If the problem persists despite all the above actions, contact your customer service representative for
further support.
Lines appear stepped or jagged
If lines in your image appear stepped or jagged when printed:
1. The problem may be inherent in the image. Try to improve the image with the application you are using
to edit it.
2. Check that you are using appropriate print-quality settings. See Printing on page 71 .
3. Select the custom print-quality options in the driver dialog, and turn on the Maximum detail option (if
available).
Lines print double or in the wrong colors
This problem can have various visible symptoms:
● Colored lines are printed double, in different colors.
196 Chapter 20 Troubleshooting print-quality issues ENWW