The system error log – HP Designjet T3500 Production eMFP User Manual

Page 261

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Table 26-2

Numerical error codes (continued)

Error code

Recommendation

86:01

Open the scanner and make sure that there are no obstacles restricting the movement of the
printhead’s carriage. If the paper has jammed, clear the obstruction by following the instructions in
the front panel.

94, 94.1

Restart color calibration. See

Color calibration on page 104

.

The system error log

The printer saves a log of system errors that you can access in the following ways.

Using a USB flash drive

1.

Create an empty file named pdipu_enable.log in a USB flash drive.

2.

Insert the USB flash drive into the Hi-Speed USB host port in the front panel. The log will be
automatically copied into the drive.

Using the Embedded Web Server

1.

In your Web browser, go to http://printer IP address/hp/device/webAccess/log.html.

2.

The Embedded Web Server will send you a file with the extension .trb containing the system error log.

Alternatively, select the Support tab, then Service Support > Download Diagnostic Package.

ENWW

The system error log 251

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