HP LaserJet M4345 Multifunction Printer series User Manual
Page 192
Control panel message
Description
Recommended action
41.3 MEDIA TOO SHORT CANNOT
DUPLEX
The MFP cannot print on both sides of the
selected media because the media does
not meet the minimum length specification.
Select single-sided printing or load a longer-
size media. Resend the job. See
41.3 MEDIA TOO SHORT CANNOT SEND
TO FACE DOWN OUTPUT BIN
The MFP cannot deliver the selected media
face-down because the media does not
meet the minimum length specification.
Select the face-up output option, or load a
longer-size media in the tray. Resend the
job. See
41.3 UNEXPECTED SIZE IN TRAY XX
LOAD TRAY XX <TYPE> <SIZE>
This is typically caused if two or more
sheets of media stick together in the MFP
or if the tray is not adjusted correctly.
Reload the tray with the correct media size.
Reconfigure the size in a tray so that the
MFP will use a tray that contains the size
required for the print job. Follow the
instructions in the onscreen dialog box.
41.3 UNEXPECTED SIZE IN TRAY XX To
use another tray touch OK
The specified tray is loaded with media that
is longer or shorter in the feed direction
than the size adjusted for the tray.
Touch OK to use another tray. Reconfigure
the size in a tray so that the MFP will use a
tray that is loaded with the size of media
required for the print job. If the message
does not clear automatically from the
control-panel display, turn the MFP off, and
then turn the MFP on.
41.X ERROR To continue touch OK
A temporary printing error occurred.
Touch OK to clear the error. If the error is
not cleared, turn the MFP off, and then turn
the MFP on.
If this message persists, contact an HP-
authorized service or support provider.
(See the HP support flyer, or go to
49.XXXXX ERROR To continue turn off
then on
A critical firmware error has occurred.
Remove third-party devices. Turn the MFP
off, and then turn the MFP on.
If this message persists, contact an HP-
authorized service or support provider.
(See the HP support flyer, or go to
50.X FUSER ERROR
A fuser error has occurred.
Make sure you have the correct fuser. Re-
seat the fuser. Turn the MFP off, and then
turn the MFP on.
If this message persists, contact an HP-
authorized service or support provider.
(See the HP support flyer, or go to
51.XY ERROR To continue turn off then
on
A temporary printing error has occurred.
Turn the MFP off, and then turn the MFP on.
If this message persists, contact an HP-
authorized service or support provider.
(See the HP support flyer, or go to
52.XY ERROR To continue turn off then
on
A temporary printing error has occurred.
Turn the MFP off, and then turn the MFP on.
If this message persists, contact an HP-
authorized service or support provider.
(See the HP support flyer, or go to
Table 11-1
Control-panel messages (continued)
180
Chapter 11 Problem solving
ENWW