HP LaserJet M4345 Multifunction Printer series - Manual (Page 194)

Control panel message Description Recommended action
66.XY.ZZ OUTPUT DEVICE FAILURE An error occurred in an external paper-
handling accessory. 1. Turn the MFP power off.
2. Check that the accessory is properly
seated on and connected to the MFP,
without any gaps between the MFP
and the accessory. If the accessory
uses cables, disconnect and
reconnect them.
3. Verify that there is no packaging
material in or around the output device.
4. Turn the MFP power on.
5. If this message persists, contact an
HP-authorized service or support
provider. (See the HP support flyer, or
go to
http://www.hp.com/support/
ljm4345mfp .)
68.X PERMANENT STORAGE FULL To
continue touch OK The MFP NVRAM is full. Some settings
saved in the NVRAM might have been
reset to the factory defaults. Printing can
continue, but some unexpected functions
might occur if an error occurred in
permanent storage. Touch OK to clear the message. If the
message is not cleared, turn the MFP off,
and then turn the MFP on.
If this message persists, contact an HP-
authorized service or support provider.
(See the HP support flyer, or go to
http://www.hp.com/support/ljm4345mfp .)
68.X PERMANENT STORAGE WRITE
FAIL To continue touch OK The MFP NVRAM is failing to write. Printing
can continue, but some unexpected
functions might occur if an error occurred in
permanent storage. Touch OK to clear the message. If the
message is not cleared, turn the MFP off,
and then turn the MFP on.
If this message persists, contact an HP-
authorized service or support provider.
(See the HP support flyer, or go to
http://www.hp.com/support/ljm4345mfp .)
68.X STORAGE ERROR SETTINGS
CHANGED To continue touch OK One or more MFP settings are invalid and
have been reset to the factory-default
settings. Printing can continue, but some
unexpected functions might occur if an
error occurred in permanent storage. Touch OK to clear the message. If the
message is not cleared, turn the MFP off,
and then turn the MFP on.
If this message persists, contact an HP-
authorized service or support provider.
(See the HP support flyer, or go to
http://www.hp.com/support/ljm4345mfp .)
69.X ERROR To continue turn off then on A temporary printing error occurred. Turn the MFP off, and then turn the MFP on.
If this message persists, contact an HP-
authorized service or support provider.
(See the HP support flyer, or go to
http://www.hp.com/support/ljm4345mfp .)
79 ERROR To continue turn off then on A critical hardware error occurred. Turn the MFP off, and then turn the MFP on.
If this message persists, contact an HP-
authorized service or support provider.
(See the HP support flyer, or go to
http://www.hp.com/support/ljm4345mfp .)
Table 11-1 Control-panel messages (continued)
182 Chapter 11 Problem solving ENWW