Red Lion IndustrialPr 6000 Router - Manual (Page 16)

Software User Guide 16
Cellular Configuration
As shown, the router is receiving good signal from the cellular network, it is connected and has been issued an IP address.
At this point, if you previously verified that the SIM/Module is activated and have been accessing the web UI to configure
your Red Lion interface via it’s browser, you should be able to access the Internet.
• Open a browser on the PC/Laptop, and attempt to browse the Internet.
NOTE: Depending on the provisioning of your module/SIM, particularly in corporate applications in which the unit is pro‐
viding cellular backup connectivity to wired circuits, your module/SIM may be restricted from Internet access. If this is the
case, you may want to test to ensure that you are able to access your corporate network. If you have any questions about
your configuration, please check with your network adminstrator.
If you were able to successfully access the Internet, or your corporate network, your Red Lion unit is up and running. You
have successfully completed the Quick Start and you may skip the troubleshooting section.
2.1.5 Cellular Connectivity Troubleshooting
NOTE: If you were unable to access the Internet, or your corporate network, the section that follows will help you to
determine the cause of your difficulties.
If you are reading this section, you have followed all previous instructions and your Red Lion router is not communicating,
this section will provide additional information to isolate the cause of difficulties.
2.1.5.1 Cellular Reception
Before we get into specifics regarding how to identify and address specific problems that can be encountered, it is impor‐
tant that we spend a moment talking about cellular signal reception, and appropriate expectations.
All of the major cellular carriers expend significant sums insuring that we have excellent signal coverage within their cover‐
age areas. However, they have no control over the environments in which we attempt to place or use our cellular devices.
The principles behind cellular data reception are similar to cellular phone reception. Therefore, our environment has the
potential to significantly impact our ability to receive a good quality cellular signal.
You should be aware that it is possible to stand in the parking lot of a building and have perfect reception, but walk just 10
feet inside a concrete and steel building and have absolutely no reception at all.
The important thing to understand is that in many, many instances it is not the cellular network that causes reception
problems, but the environment in which we place our cellular devices.
Important Note about Cellular Antennas
For this reason, Red Lion strongly recommends the use of external antennas when implementing cellular data. It is often
the key to a successful implementation. Consult your Red Lion representative if you have questions about the appropriate
use of external antennas.