Banner SureCross DX80 Wireless Networks - Manual (Page 78)

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Banner Engineering Corp. • Minneapolis, MN U.S.A.
www.bannerengineering.com • Tel: 763.544.3164
SureCross Wireless Network
Product Manual
Troubleshooting
Startup Problems
Problem Solution
Radio won’t wake up. While in hibernation mode, the radio does not operate. All SureCross devices powered from an integrated
battery ship from the factory in hibernation mode to conserve the battery. To wake the device, press and
hold button 1 for five seconds. To put any FlexPower or integrated battery SureCross radio into hiberna-
tion mode, press and hold button 1 for five seconds. The radio is in hibernation mode when the LEDs stop
blinking, but in some models, the LCD remains on for an additional minute after the radio enters hiberna-
tion mode. After a device has entered hibernation mode, you must wait one minute before waking it.
Sensors not powered. Many SureCross devices have several switch power outputs for powering sensors. Enable the power sup-
plies using the I/O point parameters for sensor supply #, supply output voltage, and warm-up time.
Radio seems only partially
powered
If your ribbon cable has been unplugged from the radio board, verify the ribbon cable is fully seated and that it has
been plugged into all pins. It is possible to accidentally plug in the ribbon cable and miss the top row of pins (shown
below).
When the ribbon cable is plugged in incorrectly, the radio may partially power up, but it will not be able to
communicate to any sensors nor will it communicate with the wireless network.
Radio won’t go into binding
mode
If you did not disconnect the power before changing the DIP switch positions, you must cycle power to the device. If
you do not cycle power, the device does not register the DIP switch changes.
For devices with an integrated battery, cycle the power by removing the battery for one minute. Replace the battery.
Messages, Error Codes, and Other Problems