Print quality problems – Dell 5110cn Color Laser Printer User Manual

Page 227

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Remove the top and bottom sheets of a ream before loading the print
media.

Load a print media source only when it is empty.

Envelope misfeeds or multiple
feeds occur.

Remove the stack of envelopes from the multipurpose feeder.

Page breaks in unexpected
places.

Check the

Time-Out

in the System Settings menu. Increase the setting.

Job prints from the wrong
source or on the wrong print
media.

Check the

Paper Type

in the Tray Settings menu on the printer

operator panel and in the printer driver.

Print media does not stack
neatly in the output bin.

Turn the print media stack over in the tray or multipurpose feeder.

Printer does not duplex pages.

Make sure 2 Sided is selected in both the PCL (Printer Control
Language) menu on the printer operator panel and in the printer driver.

Make sure you have enough printer memory installed.

Print Quality Problems

Problem

Action

Print is too light.

· The toner may be low. Confirm the amount of the toner and change the

toner cartridges if necessary.

· Set the Toner Saving Mode check box to off in the Advanced tab in the

printer driver.

· If you are printing on an uneven print surface, change the Paper Type

settings in the Tray Settings menu. See "Tray Settings."

· Verify that the correct print media is being used.
· The imaging drum may need to be replaced. Change the imaging drum.
· The developer is damaged. Contact Dell. See "Contacting Dell" in the

Owner's Manual.

· The transfer roller may need to be replaced. Contact Dell. See

"Contacting Dell" in the Owner's Manual.

· The drive assembly developer is damaged. Contact Dell. See "Contacting

Dell" in the Owner's Manual.

Toner smears or print comes
off page.

· If you are printing on an uneven print surface, change the Paper Type

settings in the Tray Settings menu. See "

Tray Settings

."

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