Troubleshooting the ikvm module – Dell PowerEdge M600 User Manual

Page 188

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188

Troubleshooting Your System

3 Reseat the CMC module and see if the CMC module fault indicator turns

off. See "CMC Module" on page 162. See Figure 1-14 for more
information about the module’s indicators.

4 If another CMC module is available, swap the two modules.
5 If the fault indicator is off, but the serial device connected to the serial

port is not properly operating, go to step 6. If the fault indicator is off, but
the network management device connected to the network interface
connector port is not properly operating, go to step 9.

6 Reseat the serial cable to the serial connector on the CMC module and to

the serial device communicating with it.

7 Connect a known-working null-modem serial cable between the CMC

module and the serial device.

8 Connect a known-working serial device to the CMC module.

If the serial device and CMC module still do not communicate with each
other, see "Getting Help" on page 217.

9 Reseat the network cable to the network connector on the CMC module

and to the network device.

10 Connect a known-working network cable between the CMC module and

the network device.

NOTE:

If the CMC is connected to another CMC in an adjacent enclosure and

there is no failover, check the network cable connected to port Gb2. If there is
no external management connection to the CMC, check the cable connected
to port Gb1. See Figure 1-14.

11 Connect a known-working network device to the CMC module.

If the network device and CMC module still do not communicate with
each other, see "Getting Help" on page 217.

Troubleshooting the iKVM Module

Problem:

When using iDRAC video\console redirection you cannot see video through
the iKVM when you switch to a blade running Linux.

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