Dell PowerEdge M600 - Manual (Page 193)

Troubleshooting Your System
193
NOTICE:
This troubleshooting procedure can destroy data stored on the hard
drive. Before you proceed, back up all the files on the hard drive, if possible. Refer
to the RAID controller documentation for rebuilding and servicing a RAID array.
1 Run the appropriate controllers test and the hard drive tests in system
diagnostics. See "Running System Diagnostics" on page 197.
If the tests fail, continue to step 3.
2 Take the hard drive offline and wait until the hard-drive indicator codes on
the drive carrier signal that the drive may be removed safely, then remove
and reseat the drive carrier in the blade. See "Hard Drives" on page 142.
3 Restart the blade, enter the System Setup program, and confirm that the
drive controller is enabled. See "Integrated Devices Screen" on page 85.
4 Ensure that any required device drivers are installed and are configured
correctly.
NOTICE:
Installing a hard drive into another bay will break the mirror if the mirror
state is optimal.
5 Remove the hard drive and install it in the other drive bay. See "Hard
Drives" on page 142.
6 If the problem is resolved, reinstall the hard drive in the original bay.
If the hard drive functions properly in the original bay, the drive carrier
could have intermittent problems. Replace the drive carrier.
7 If the hard drive is the boot drive, ensure that the drive is configured and
connected properly. See "Configuring the Boot Drive" on page 144.
8 Partition and logically format the hard drive.
9 If possible, restore the files to the drive.
If the problem persists, see "Getting Help" on page 217.
Troubleshooting Microprocessors
Problem
• System message indicates a problem with the microprocessor or
hypertransport (HT) bridge cards
• Heat sink is not installed for the microprocessor