A troubleshooting, A.1 error list, A.2 mechanics – Artesyn PrAMC-7311 Installation and Use (June 2014) User Manual

Page 117: A.1 error list a.2 mechanics, Troubleshooting, Appendix a

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Appendix A

PrAMC-7311 Installation and Use (6806800P34D)

117

A

Troubleshooting

A.1

Error List

This appendix provides a hint list for detecting erroneous system configurations and any
untoward or unusual behavior of the PrAMC-7311. It cannot replace a serious and sophisticated
pre- and post-sales support during application development.

If it is not possible to fix a problem using the Error List provided, contact your local sales
representative or FAE for further support.

A.2

Mechanics

Problem

Possible Reason

Solution

Unable to insert module
into carrier card

PCB not sliding fully into guide
rails.

Ensure that there is no mechanical
damage on the module and/or carrier.
Check for obstructions on guide rails.
Make sure that the module is being
inserted into a B/B+ connector or into
the upper (B) layer of a AB/A+B+
connector.
Try inserting the module into a different
bay or a different carrier, to check if it is a
problem with the target bay alone.

Unable to push module handle
inward.

Remove the module and slide the handle
back and forth. If the handle motion is
hampered or is not smooth, the handle
may be damaged.

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