Datalogic Scanning 9500 - Manual (Page 97)

Flowcharts
Product Reference Guide
4-11
Figure 4-6. Problem Isolation: Scale
SCALE START
View the Remote
Display and/or the
Yellow scale status LED
for the scale error code.
Reference the topic,
Scale Error Reporting in
Section 4 for more
information.
Problem is too much
motion at power-up.
Correct excess vibration
in counter if possible.
Increase the scale
motion filter setting by
1. Reference Section 6
for more information.
NO
YES
E__1
shown on
Remote Display/
Yellow LED
Flash once
?
Problem is calibration
lost. Recalibrate the scale
using the procedures in
Section 5.
NO
YES
E__2
shown on
Remote Display/
Yellow LED
Flash twice
?
- Check for debris under platter.
- Verify that the weigh platter
moves freely.
- Remove item(s) from scale.
- Press Scale Zero Button
- If the scale still fails to zero,
recalibrate the scale.
NO
YES
-0-
shown on
RemoteDisplay/
Yellow
LED off
?
NO
NO
NO
YES
Is
problem
fixed
?
NO
Is
problem
fixed
?
NO
YES
YES
Is the
motion filter
at its maximum
setting
?
DONE
YES Will the
scale
calibrate
?
NO
YES
E__3
shown on
RemoteDisplay/
Yellow LED Flash
3 times
?
E__4 shown on Remote
Display/Yellow LED Flash
4 times. Problem is Scale
Load Cell failure.
YES
Is
problem
fixed
?
DONE
DONE
DONE
Call Tech Support
Call Tech Support
If this is a new installation,
make sure any foam packing
pieces have been removed
from the scale cavity before
proceeding. Lift off the platter
to verify, then set the platter
back into position.
For this error, the 7-segment
display may also show a 'C'.
Problem is scale
communication lost.
Verify cable connections
to/from the scale.