Datalogic Scanning 9500 - Manual (Page 92)

4-6
Magellan ® 9500
Flowcharts
The problem isolation flowcharts on the following pages allow you to
identify and troubleshoot problems with your system.
E__3
Flash, pause, 3
blinks, long pause,
repeat sequence. Scale communication lost.
Internal scanner/scale prob-
lem.
Call technical support personnel;
report error.
E__4
Flash, pause, 4
blinks, long pause,
repeat sequence.
Scale module failure.
Call technical support personnel;
report error.
E__5
Flash, pause, 5
blinks, long pause,
repeat sequence.
Internal software fault.
Call technical support personnel;
report error.
Other Scale Reporting
- 0 - Off
Cannot zero at power- up or
weight remains on scale for
more than 4 minutes or
weight has not returned to
zero between POS weight
requests
a
.
- Check debris chutes.
- Verify that the weigh platter moves
freely.
- Remove item(s) from scale
- Press Scale Zero Push Button
- for more information.
- If the scale still fails to zero, recali-
brate the scale.
a. This is a configurable feature.
Remote
Display
Scale Status
Lamp
Problem
Description
Action Required