Contacting apcon, Contacting a, Pcon – MultiDyne ACI-2058 User Manual
Page 43
Chapter 1: Preface
A54-3000-100 A
4
A
PCON
, Inc.
A
PCON
also provides these software products that you use to access and control your
I
NTELLA
P
ATCH
switch(es):
•
A
PCON
C
MD
X, included on the CD that comes with your I
NTELLA
P
ATCH
switch, is a
Command Line Utility (CLU) that provides an interactive command line interface.
•
Command Line Utility (CLU) that provides an interactive command line interface.
•
M
ONITOR
, included on the CD that comes with your I
NTELLA
P
ATCH
switch, connects to and
controls any A
PCON
I
NTELLA
P
ATCH
Physical Layer Switch using the PC’s serial port or
TCP/IP LAN connection. This software provides non-intrusive network monitoring and for
sharing of equipment such as traffic analyzers, network probes and Intrusion Detection
System (IDS) equipment.
Some M
ONITOR
features are available in W
EB
X. For details, see
,
starting on page 48.
•
Firmware Direct Commands (ASCII), embedded in your I
NTELLA
P
ATCH
switch, control the
switch using any scripting language (such as Tcl or Perl) that supports reading from and
writing to serial or socket connections.
•
C/C++ API, purchased separately, provides programmatic access to the switch. To
acquire this product, contact A
PCON
as described in the next section.
Additional software can be purchased for application-specific purposes.
1.4.
Contacting A
PCON
You can find out more about I
NTELLA
P
ATCH
products from these sources:
•
World Wide Web: A
PCON
maintains an active site on the World Wide Web. The site
contains current information about the company and locations of sales offices, new and
existing products, contacts for sales, service, and technical support information. You can
also send email to A
PCON
using the web site.
•
To access the A
PCON
web site, enter this URL in your web browser:
•
To contact A
PCON
technical support, enter this URL in your web browser:
•
A
PCON
sales representative: If you purchased your product from A
PCON
, you can contact
your sales representative via email or phone.
Email:
Telephone:
503-682-4050
Fax:
503-682-4059
Note
When sending email for technical support, please include information about both
the hardware and software.