Eneo GXC-1720M - Manual (Page 23)

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3.5 Updating System Software
If the system software of the IP Camera needs to be upgraded, please take the following steps to
safely process it.
Important: Before carrying out the following procedures, please ensure the SD card is
working and the file of the system firmware is intact
1. Create a directory named UPGRADE (upper-case or lower-case letters are no difference) in
the SD card if it does not exist.
2. Copy the file of UPDATE.BIN to the UPGRADE -directory.
3. If the IP Camera is running, please power it off first.
4. Insert the SD CARD into the IP Camera.
5. Remove the Ethernet cable from the RJ-45 port and then power on the IP Camera.
6. In 5 to 10 seconds, a message reading "UPDATE PROCESSING" will show up on the screen
on a blue background; if not, please check out steps 1 to 6 carefully or else inform your
technical support while ignoring the following steps.
7. DO NOT power off the IP Camera while this update process is running until the message
"UPDATE OK RESET PLEASE" appears on the screen; it might take 15 to 30 seconds to
appear.
8. If the message "UPDATE NG RESET PLEASE" appears rather than "UPDATE OK RESET
PLEASE", please write down the error messages shown on the screen and inform your
technical support, while ignoring the following steps.
9. Power off the IP Camera when this update process is finished, then remove the SD card from
the IP Camera.
10. Reconnect the Ethernet cable to the RJ-45 port if necessary.
11. Power ON the IP Camera and it will work normally if the entire update procedure goes
correctly.
12. Verify the version of the system software.
WARNING
:
Steps 1 to 2 have to be done on a PC.
Make sure the file of UPDATE.BIN is a correct one in step 2, or the IP Camera will not
work normally after being updated.
If the power of the IP Camera is suddenly lost in step 7, please remove the SD card first
and turn on the IP Camera next to test its operation. If the IP Camera remains working
normally, please go back to step 3; otherwise, please inform your technical support.
In step 9, if the SD card is not removed and the IP Camera does not get online as well,
the updating process must be repeated again after rebooting the IP Camera.
Make sure that the SD card is inserted in a correct position in step 4, or the IP Camera
will suffer permanent physical damage.
If the message "CSUM ERROR" appears in step 7, it implies a problem in the file of
UPDATE.BIN.
Don’t interrupt the process while the unit is updating itself; proceed with an SD card
not including any system software of the unit, or else the unit will crash.