Document Outline

• Copyright
• Trademarks
• Contents
• About This Manual
  • Introduction to the Manuals
  • Marks and Symbols
  • Descriptions Used in this Manual
  • Operating System References
• Important Instructions
  • Safety Instructions
  • Printer Advisories and Warnings
    • Advisories and Warnings for Setting Up/Using the Printer
    • Advisories and Warnings for Using the Printer with a Wireless Connection
    • Advisories and Warnings for Using the Touchscreen
    • Advisories and Warnings for Using the Optional Cabinet
  • Protecting Your Personal Information
• Administrator Settings
  • Locking the Printer Settings Using an Administrator's Password
  • Unlocking the Printer Settings
  • User Feature Restrictions
• Printer Basics
  • Part Names and Functions
  • Control Panel
    • Buttons and Lights
    • Icons Displayed on the LCD Screen
    • Icons Displayed on the Software Keyboard of the LCD Screen
  • Menu Options
    • Copy Mode
    • Scan Mode
    • Fax Mode
    • Memory Device Mode
    • Setup Mode
    • Contacts Mode
    • Presets Mode
    • Status Menu
• Loading Paper
  • Paper Handling Precautions
  • Available Paper and Capacities
    • List of Paper Types
  • Loading Paper in the Paper Cassette
  • Loading Paper in the Rear Paper Feed
  • Loading Paper in the Front Paper Feed Slot
  • Loading Envelopes and Precautions
  • Setting the Paper Size and Paper Type for Each Paper Source
• Placing Originals
  • Available Originals for the ADF
  • Placing Originals on the ADF
  • Placing Originals on the Scanner Glass
• Managing Contacts
  • Registering Contacts
  • Registering Grouped Contacts
  • Registration and Backup of Contacts Using a Computer
• Printing
  • Printing from the Control Panel
  • Printing from a Computer
    • Authenticating Users in the Printer Driver when User Feature Restriction Is Enabled (for Windows Only)
    • Printing Basics - Windows
    • Printing Basics - Mac OS X
    • Printing on 2-Sides
    • Printing Several Pages on One Sheet
    • Printing to Fit the Paper Size
    • Printing Multiple Files Together (for Windows Only)
    • Enlarged Printing and Making Posters (for Windows Only)
    • Printing Using Advanced Features
  • Printing Using a PostScript Printer Driver
    • Printing Using a PostScript Printer Driver - Windows
    • Printing Using a PostScript Printer Driver - Mac OS X
    • Setting Items for the PostScript Printer Driver
  • Printing from Smart Devices
    • Using Epson iPrint
    • Using AirPrint
  • Canceling Printing
    • Canceling Printing - Printer Button
    • Canceling Printing - Status Menu
    • Canceling Printing - Windows
    • Canceling Printing - Mac OS X
• Copying
• Scanning
  • Scanning Using the Control Panel
    • Scanning to an Email
    • Scanning to a Network Folder or FTP Server
    • Scanning to a Memory Device
    • Scanning to the Cloud
    • Scanning Using Document Capture Pro (for Windows Only)
    • Scanning to a Computer (WSD)
  • Scanning from a Computer
    • Authenticating Users when Using Access Control in EPSON Scan (for Windows Only)
    • Scanning in Office Mode
    • Scanning in Professional Mode
  • Scanning from Smart Devices
• Faxing
  • Setting Up a Fax
    • Connecting to a Phone Line
    • Making Basic Fax Settings
  • Sending Faxes
    • Basic Fax Sending Operations
    • Various Ways of Sending Faxes
  • Receiving Faxes
    • Setting Receiving Mode
    • Various Ways of Receiving Faxes
    • Saving and Forwarding Received Faxes
  • Using Other Faxing Features
    • Printing Fax Report and List
    • Setting Security for Faxing
    • Checking Fax Jobs
• Replacing Ink Supply Units and Other Consumables
  • Checking the Status of the Remaining Ink and the Maintenance Box
    • Checking the Status of the Remaining Ink and the Maintenance Box - Control Panel
    • Checking the Status of the Remaining Ink and the Maintenance Box - Windows
    • Checking the Status of the Remaining Ink and the Maintenance Box - Mac OS X
  • Ink Supply Unit Codes
  • Ink Supply Unit Handling Precautions
  • Replacing Ink Supply Units
  • Maintenance Box Code
  • Maintenance Box Handling Precautions
  • Replacing a Maintenance Box
  • Maintenance Rollers Codes
  • Replacing Maintenance Rollers in Paper Cassette 1
  • Replacing Maintenance Rollers in Paper Cassette 2 to 4
  • Temporarily Printing with Black Ink
    • Temporarily Printing with Black Ink - Windows
    • Temporarily Printing with Black Ink - Mac OS X
  • Conserving Black Ink when the Black Ink Is Low (for Windows Only)
• Improving Print and Scan Quality
  • Checking and Cleaning the Print Head
    • Checking and Cleaning the Print Head - Control Panel
    • Checking and Cleaning the Print Head - Windows
    • Checking and Cleaning the Print Head - Mac OS X
    • Running Power Ink Flushing
  • Aligning the Print Head
    • Aligning the Print Head - Control Panel
    • Aligning the Print Head - Windows
    • Aligning the Print Head - Mac OS X
  • Improving Horizontal Streaks
  • Cleaning the Paper Path for Ink Smears
  • Cleaning the Paper Path for Paper Feeding Problems
  • Cleaning the ADF
  • Cleaning the Scanner Glass
• Applications and Network Service Information
  • Epson Connect Service
  • Web Config
    • Running Web Config on a Web Browser
    • Running Web Config on Windows
    • Running Web Config on Mac OS X
  • Necessary Applications
    • Windows Printer Driver
    • Mac OS X Printer Driver
    • EPSON Scan (Scanner Driver)
    • Document Capture Pro (for Windows Only)
    • PC-FAX Driver (Fax Driver)
    • FAX Utility
    • E-Web Print (for Windows Only)
    • EPSON Software Updater
    • EpsonNet Config
  • Uninstalling Applications
    • Uninstalling Applications - Windows
    • Uninstalling Applications - Mac OS X
  • Installing Applications
    • Installing a PostScript Printer Driver
    • Installing the Epson Universal Printer Driver (for Windows Only)
  • Updating Applications and Firmware
• Solving Problems
  • Checking the Printer Status
    • Checking Messages on the LCD Screen
    • Error Code on the Status Menu
    • Checking the Printer Status - Windows
    • Checking Printer Status - Mac OS X
  • Removing Jammed Paper
    • Removing Jammed Paper from the Front Cover (A)
    • Removing Jammed Paper from the Rear Paper Feed (B1)
    • Removing Jammed Paper from the Front Paper Feed Slot (B2)
    • Removing Jammed Paper from the Paper Cassette (C1/C2/C3/C4)
    • Removing Jammed Paper from Rear Cover 1 (D1) and Rear Cover 2 (D2)
    • Removing Jammed Paper from the Rear Cover (E)
    • Removing Jammed Paper from the ADF (F)
  • Paper Does Not Feed Correctly
    • Original Does Not Feed in the ADF
  • Power and Control Panel Problems
    • Power Does Not Turn On
    • Power Does Not Turn Off
    • Power Turns Off Automatically
    • LCD Screen Gets Dark
  • Printer Does Not Print
  • Printout Problems
    • Print Quality Is Poor
    • Copy Quality Is Poor
    • An Image of the Reverse Side of the Original Appears in the Copied Image
    • The Position, Size, or Margins of the Printout Are Incorrect
    • Paper Is Smeared or Scuffed
    • Printed Characters Are Incorrect or Garbled
    • The Printed Image Is Inverted
    • The Printout Problem Could Not be Cleared
  • Printing Is Too Slow
  • PostScript Printer Driver Problems
    • Printer Does Not Print While Using PostScript Printer Driver
    • Printer Does Not Print Correctly While Using PostScript Printer Driver
    • Print Quality Is Poor While Using PostScript Printer Driver
    • Printing Is Too Slow While Using PostScript Printer Driver
  • Cannot Start Scanning
  • Scanned Image Problems
    • Scan Quality Is Poor
    • Characters Are Blurred
    • An Image of the Reverse Side of the Original Appears in the Scanned Image
    • Moiré (Cross-Hatch) Patterns Appear in the Scanned Image
    • Scanning Area or Direction Is Not Correct
    • The Scanned Image Problem Could Not be Cleared
  • Other Scanning Problems
    • Thumbnail Preview Does Not Work Properly
    • Scanning Is Too Slow
    • Cannot Send the Scanned Image by Email
    • Scanning Stops when Scanning to PDF/Multi-TIFF
  • Problems when Sending and Receiving Faxes
    • Cannot Send or Receive Faxes
    • Cannot Send Faxes
    • Cannot Send Faxes to a Specific Recipient
    • Cannot Send Faxes at a Specified Time
    • Cannot Receive Faxes
    • Memory Full Error Occurs
    • Sent Fax Quality Is Poor
    • Faxes Are Sent at the Wrong Size
    • Received Fax Quality Is Poor
    • Cannot Receive A3 Size Faxes
    • Received Faxes Are Not Printed
  • Other Faxing Problems
    • Cannot Make Calls on the Connected Telephone
    • Answering Machine Cannot Answer Voice Calls
    • Sender's Fax Number Not Displayed on Received Faxes or the Number Is Wrong
  • Other Problems
    • Slight Electric Shock when Touching the Printer
    • Operation Sounds Are Loud
    • The Date and Time Are Incorrect
    • Memory Device Is not Recognized
    • Cannot Save Data to a Memory Device
    • Forgot Your Password
    • Application Is Blocked by a Firewall (for Windows Only)
• Appendix
  • Technical Specifications
    • Printer Specifications
    • Scanner Specifications
    • Interface Specifications
    • Fax Specifications
    • Wi-Fi Specifications
    • Ethernet Specifications
    • Security Protocol
    • Supported Third Party Services
    • External USB Device Specifications
    • Supported Data Specifications
    • Dimensions
    • Electrical Specifications
    • Environmental Specifications
    • System Requirements
  • Font Information
    • Available Fonts for PostScript
    • Available Fonts for PCL 5 (Bitstream)
    • Available Fonts for PCL 6 (Bitstream)
    • Available Fonts for PCL (URW)
    • List of Symbol Sets
  • Regulatory Information
    • Standards and Approvals
    • Restrictions on Copying
  • Printer Transfer and Transportation
    • Printer Transfer Within a Short Distance
    • Transporting the Printer
  • Installing the Optional Units
    • Optional Cabinet Code
    • Installing the Optional Cabinet
    • Optional Paper Cassette Unit Code
    • Installing the Optional Paper Cassette Units
  • Accessing an External USB Device From a Computer
  • Using an Email Server
    • Configuring Mail Server
    • Email Server Setting Items
    • Checking an Email Server Connection
  • Where to Get Help
    • Technical Support Web Site
    • Contacting Epson Support