Troubleshooting – PLANET LRP-822CS User Manual

Page 342

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User’s Manual of LRP-822CS

342

6. TROUBLESHOOTING

This chapter contains information to help you solve your issue. If the LRP Managed Switch is not functioning properly, make

sure the LRP Managed Switch is set up according to instructions in this manual.

The Link LED is not lit

Solution:

Check the cable connection and remove duplex mode of the LRP Managed Switch

Some stations cannot talk to other stations located on the other port

Solution:

Please check the VLAN settings, trunk settings, or port enabled / disabled status.

Performance is bad

Solution:

Check the full duplex status of the LRP Managed Switch. If the LRP Managed Switch is set to full duplex and the partner is

set to half duplex, then the performance will be poor. Please also check the in/out rate of the port.

Why the Switch doesn't connect to the network

Solution:

1.

Check the LNK/ACT LED on the LRP Managed Switch

2.

Try another port on the LRP Managed Switch

3.

Make sure the cable is installed properly

4.

Make sure the cable is the right type

5.

Turn off the power. After a while, turn on power again

100BASE-TX port link LED is lit, but the traffic is irregular

Solution:

Check that the attached device is not set to full duplex. Some devices use a physical or software switch to change duplex

modes. Auto-negotiation may not recognize this type of full-duplex setting.

Switch does not power up

Solution:

1.

AC power cord is not inserted or faulty

2.

Check whether the AC power cord is inserted correctly

3.

Replace the power cord if the cord is inserted correctly. Check whether the AC power source is working by

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