Henny Penny SMART COMBI FM05-061-A - Manual (Page 75)

6.3 Cause of errors and troubleshooting
Remedy Possible causes Error
●
Open tap Tap closed No water
● Contact customer service Unit is defective
● Do not use unit
●
Contact customer service
Fault in the waste water system Leakage of water un-
derneath the unit
● Open gas tap
●
Check gas pressure
Gas tap closed
Gas pressure too low
No gas
●
Do not use unit
● Contact customer service
Unit is defective Cooking chamber
overheated
● Contact customer service Unit is defective STL triggered
●
Allow unit to cool down
● Check cooling air intake
●
Contact customer service
Motor overheated, cooling faulty Motor STL triggered
● Check cooling air intake
●
Set a lower cooking temperature
● Contact customer service
Heat source near to the cooling air intake
Cooling air intake restricted or blocked
Ambient temperature too high
Electronics too warm
●
Do not use unit
● Check cooling air intake
●
Contact customer service
Cooling faulty, ambient temperature too high Electronics too hot
● Use cooking program without core tem-
perature measurement
●
Contact customer service
Sensor broken Core temperature
sensor faulty
● Use cooking program without core tem-
perature measurement
● Core temperature sensor as substitute
for chamber sensor:
- Leave core temperature sensor in the
chamber
- Do not insert the core temperature
sensor into the food
● Contact customer service
Sensor broken Chamber sensor
faulty
●
Check electrical connection
Observe safety information (see Chapter
“Safety information”, Page 10 )
●
Contact customer service
●
Fan not working
● Missing phase
●
Unit is defective
No fan
● Observe the ambient air requirements for
operation Temperature below 0 °C (32 °F) Danger of frost
●
Stored data will be lost in the event of a
power failure
● Contact customer service
Back-up battery is flat (service life: approx.
8 years) Battery is flat
●
Perform configuration
● Contact customer service
Necessary configuration not performed Perform configuration
75 Operating manual
Global Foodservice Solutions
Faults
SmartCombi ™