Errors – Muratec F-160 User Manual

Page 106

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Just in case …

What you see on the

LCD

What it means/What to do

No PIN Number

You selected “Mode1” in the

PIN

mask feature

and tried to call using an autodialler number in
which no

PIN

has been entered. Enter a

PIN

, then

try again.

No Report

You requested an activity journal or confirma-
tion report, but your machine has no record of
any fax jobs that have occurred.

Please Call Service

The printer unit of your machine is inoperable.
Call your authorised Muratec dealer.

Please Remove Paper

A paper jam occurred. Remove the jammed
paper
(review pages 3.1–3.2 if necessary).

Please Replace Drum

Your drum cartridge doesn’t work. Replace it,
being sure to reset the drum counter.
(see page
1.7).

Please Supply Toner

The toner cartridge is empty. Replace it.

Please Wait

Wait until the fax machine warms up.

Polling In Use

You tried to store a polling document in your fax
where one has already been stored. Wait for the
fax to complete the polling operation, then try
again.

Printer In Use

The command you tried to enter requires the
printer, which is already in use. Wait for the fax
to finish printing, then try again.

Protect Doc. Stored

A received document is in your fax’s memory
when you tried to turn off security reception or
erase the protection passcode. Print the received
document from your fax’s memory, then re-try the
operation.

Reset Document

Your document wasn’t inserted correctly, or the fax
to which you’re sending can’t handle the docu-
ment’s page length. Reset the page and try again.

Scanner In Use

The command you tried to enter requires the
scanner, which is already in use. Wait for the fax
to complete the scan, then try again.

Sub-Address In Use

You tried to enter a sub-address identical to one
already being used in another F-Code box. Enter
a different sub-address.

What you see on the

LCD

What it means/What to do

Too Many Characters

You tried to enter too many numbers or other
characters in the current operation.
Press

CANCEL

to delete the extra characters, then

try again. You may want to review the operation’s
instructions.

Too Many Locations

You tried to enter too many numbers for a
broadcast transmission. Press

CANCEL

to delete

the extra numbers and try again.

Errors

When sending faxes, your machine occasionally runs into communications errors.
These can be caused by anything from lightning to telephone line interference.
(These same factors cause the static, or line noise, you sometimes hear on phone
calls.) They also can be caused by problems with the fax machine at the other end of
the line.
Often, simply trying your call again is all that’s necessary. However, if the problem
persists regularly,
call your local telephone company for help. If that doesn’t help and
the problem persists regularly
, call your authorised Muratec dealer.

Error reports

When an error occurs, your fax machine prints an error report. Each fax error report
lists an error message which includes:
• A possible solution to the problem
• The sending location (if the remote fax stores a Location

ID

of its own)

• The result — which is a special error code.

A sample of the document’s first page.

Kinds of error codes

The error code listed in the “Result” column of the error report indicates the specific
problem encountered:

D

codes — Occur while dialling

R

codes — Occur during reception

T

codes — Occur during transmission

Specific errors

Following are some error codes you may see on an error report:

3.7

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