Paradyne 9128-II User Manual

Page 244

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6. Troubleshooting

6-8

April

2002

9128-A2-GB20-60

EER at Network

1

The error rate of the
received network signal
exceeds the currently
configured threshold. This
condition only occurs if the
network interface is
configured for ESF framing.

This condition clears when
the error rate falls below the
threshold value, which may
take up to 15 minutes.

T

Verify that the network cable is
securely attached at the
network interface.

T

Contact your network provider.

Ethernet Link Down

The communication link for
the Ethernet port is down
and the Interface Status for
the port is enabled.

Check the LAN connected to the
Ethernet port.

Internal Modem Failed

The unit’s internal modem
failed to pass the self-test.

Reset the FrameSaver unit (

Main

Menu

Control

Reset Device)

.

If the modem fails again, contact
your service representative.

ISDN Link Profile
Disabled

ISDN Link

Name

An ISDN backup call could
not be made because the
ISDN link profile specified
Link Name is disabled
(

Main

Menu

Configuration

ISDN

Link Profiles)

.

Enable the ISDN link profile if you
want to make a call.

ISDN Link Profile
Invalid,

ISDN Link Name

An ISDN backup call could
not be made because the
ISDN link profile specified
(

ISDN Link Name

) is invalid.

Check that the phone number is
correct.

ISDN Network Failed
(Active/Idle)

An ISDN network failure
was detected when a
backup call was in progress
or the DBM was in Idle
mode.

Contact your network provider if
the problem persists.

Link Profile Disabled,

ISDN Link Name

An ISDN backup call could
not be made because the
specified link profile was
disabled.

Change the ISDN Link Profile’s
Link Status to Auto (

Main

Menu

Configuration

ISDN

Link Profiles)

.

Table 6-1.

Alarm Conditions (2 of 7)

Alarm Condition

What It Indicates

What To Do

1

nnnn

indicates a DLCI number of 16 through 1007.

2

frame relay link

is one of the following:

– Net1-FR1. The frame relay link specified for the network interface, Network 1.
– Port-

n

. The frame relay link associated with a user data port.

ISDN Link Name

on a non-network ISDN DBM interface.

3

Does not apply to a TS Access Management Link DLCI.

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