Luminex 100 IS Version 2.3 - Manual (Page 169)

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MAP Technology Troubleshooting
PN 89-00002-00-072 Rev. C 7 - 15
Sample Error
Messages
Sample error messages occur when there is a problem with sample
acquisition. These errors can display on the Diagnostics tab in the
Message Log, in Reports, or on the Errors tab in a batch analysis.
Command Encountered Time
Out Error The current command failed. Check the system to verify that
it is warmed up and that there
are no pressurization problems.
Repeat the command. If the
command continues to time out,
contact Technical Support.
Instrument Not Calibrated The instrument is out of
calibration. Calibrate the instrument.
Message Possible problem Solution
Insufficient Bead Count There are not enough beads seen
to meet the minimum requested. Ensure there are 2000-5000
beads per set per well.
Ensure proper beads are
selected.
Adjust sample probe height.
Resuspend beads in the wells.
Check for clogs.
Temperature Divergence from
Calibration Temperature You are running the system at
an ambient temperature that is
out of range of the temperature
at which the system was initially
calibrated. Calibrate and verify the system.
If this message still appears
after calibration, contact
Technical Support.
Failed Control in Batch. One or more of the assay
controls are not within the
expected range. Verify that you selected the
correct template.
Verify that the correct assay lot
number and concentration
values were selected and entered
correctly.