HP LaserJet 6pmp Printer series - Manual (Page 89)

Troubleshooting Error Messages
When the Error (back) light is on, the printer has experienced an error.
Find the light pattern below (using top panel and front panel lights) that
matches the printer and follow the recommendations to clear the error.
Recoverable Error
•
The top cover is open. Close the cover.
•
The toner cartridge is missing or not installed correctly. Check the
toner cartridge, being careful to position it correctly.
•
There is media jammed in the printer. See the “Clearing Paper Jams”
section starting on page 5-2.
Data Error
When the Error (back) light and Data (middle) light are simultaneously
lit, the printer has experienced a data error.
•
See the descriptions of data errors on the following page.
SIMM Error (two different light patterns are possible)
A problem has been detected concerning an installed SIMM.
•
Check to make sure the SIMM is installed correctly (see Appendix
D).
•
Replace the SIMM if it is defective or press [Go] to continue
printing. Any good banks of memory on the SIMM will be
configured.
Fatal Error
The printer has experienced a serious error.
•
Reset the printer by briefly turning the printer off and back on. If the
same light pattern appears, turn the printer off for 10 minutes. If the
light pattern appears again, contact your dealer or HP service
representative.
5-12 Problem Solving
EN