Troubleshooting general printing problems – HP LaserJet 6pmp Printer series User Manual

Page 92

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Troubleshooting General Printing Problems

Tray Selection

Printer selects media from the wrong tray.

Make sure the tray selection in the software application is set
correctly.

Remove any media in Tray 1 to make Tray 2 the priority tray.

Print Speed

Slow print speed is caused by the software application and complexity
of the print job.

For faster printing, reduce the complexity of the page or install more
memory.

Blank, Distorted, or Incomplete Printing

Pages print but are totally blank.

The sealing tape may still be in the toner cartridge. See page 1-6.

Pages print but are garbled, images overprint on a page, or only a
portion of the page prints.

A PostScript job was sent to the printer while the printer was set to
receive a PCL job.

Make sure the software application is using the correct printer driver.

The data file sent to the printer may be corrupt. Try printing a self
test to see if it prints correctly (see page 2-9).

Replace the printer cable with a cable you know works to see
whether or not the cable is bad.

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Problem Solving

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