Troubleshooting infrared printing problems – HP LaserJet 6pmp Printer series User Manual

Page 94

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Troubleshooting Infrared Printing Problems

The connection cannot be established or the transmission seems to be
taking longer than usual.

Make sure the computer you are using is IrDA-compliant; look for an
IrDA symbol on the device or refer to the computer’s manual.

Make sure that the operating system on the computer includes an IR
driver and your application is using an HP LaserJet 6P/6MP Printer
driver. (Note - complex pages also take longer to print.)

Make sure you have positioned the device within the range of
operation and that no objects, such as a finger, paper, books, or bright
light, are interfering with the connection. Also make sure the two IR
ports are clean (free from dirt and grease).

Bright light of any kind (sunlight, incandescent light, fluorescent
light, or light from an infrared remote control, such as those used for
TVs and VCRs) shining directly into one of the IR ports may cause
interference. Make sure that no bright light is shining directly into
either IR port.

Position the device closer to the IR port on the printer.

The printer prints only part of a page or document.

The connection has been interrupted during transmission.
IrDA-compliant devices are designed to recover from temporary
connection interruptions. Re-establish the connection. (Depending
on the device you are using, you can have anywhere from 3 to
40 seconds to re-establish the connection.)

The print job has been properly sent to the printer, but the printer will
not print.

If the connection is broken before the print job has started, the printer
may not print any of the job. If the Data (middle) light is on, press

[Job[Cancel]

to clear the printer memory. Position the device within

the range of operation and print the job again.

The IR status light turns off during transmission.

The connection may have been broken. If the Data (middle) light is
on, press

[Job[Cancel]

to clear the printer memory. Position the

device within the range of operation and print the job again.

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Problem Solving

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