HP LaserJet 6pmp Printer series User Manual

Page 93

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Font Problems

The print job has incorrect fonts or formatting.

Make sure the software application is using the correct printer driver.

The font is not in the printer and must be downloaded by the software
application.

To verify the availability of a font, print a font list (see page 2-9).

The software application may be substituting a font for one that is not
available. See your software application manual for information on
font selection.

Make sure the desired personality (such as PostScript) is installed in
the printer. Print a self test (see page 2-9) and check the “Installed
Personalities and Option” (see item C on page 2-10).

Network Issues

You are experiencing shared printer problems.

To verify if a printer works with a computer, connect one computer
directly to the printer at a time. Print a document from an application
that has printed correctly in the past.

Contact your network administrator for assistance.

5-16

Problem Solving

EN

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