Troubleshooting data error messages – HP LaserJet 6pmp Printer series User Manual

Page 90

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Troubleshooting Data Error Messages

Data Error

When the Error (back) light and Data (middle) light are simultaneously
lit the printer has experienced a data error. To determine the cause of
the data error, simultaneously press and hold

[Go]

and

[Job[Cancel]

.

A secondary light pattern (using top panel and front panel lights) will
indicate the specific error. Find the secondary light pattern that matches
the printer and follow the recommendations to clear the error.

Secondary Light Patterns

Memory Overflow

The printer memory is full.

Press

[Go]

to resume printing. If you lose some data try to free some

printer memory by removing any unnecessary fonts, macros, or any
data currently in printer memory. If you continue to lose data you
may need to add more printer memory. For a temporary solution
simplify the image or print at a 300 dpi resolution.

Print Overrun

The print job was too complex for available printer memory.

Press

[Go]

to resume printing. If you lose some data you may need to

add more printer memory. For a temporary solution simplify the
image or print at a 300 dpi resolution.

IO Error

The cable between the printer and computer has a bad connection or the
cable is of poor quality.

Check the cable connections to see if they are secure. Make sure you
are using a high-quality cable. See the section in Chapter 1 for
attaching printer cables beginning on page 1-8.

Temporary Connection Break

An abnormal break during transmission of the data from the computer
to the printer.

Press

[Go]

to clear the error message and print the job again.

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Problem Solving

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