Rockwell Automation 7000 PowerFlex HMI Offering with Enhanced Functionality - Manual (Page 67)

Rockwell Automation Publication 7000-UM201B-EN-P - June 2013 65
Drive Terminal Application Chapter 4
Communications Failure When the terminal application cannot communicate to the drive, a
communication error dialog appears (
Figure 64 ). The error could be the result of
a user action, such as putting the drive into download mode from another
terminal, or cycling power to the drive. If this is the case, press Yes and the
terminal will close.
Figure 64 - Communications Error Notification
If the communications loss was unexpected, it may be the result of the Ethernet
connection and might be recoverable. Press ‘No’, and the message in
Figure 65
will be displayed giving the opportunity to attempt to reconnect.
Figure 65 - Communications Error Action
To reconnect, press the ‘Retry’ button, otherwise press ‘Cancel’. If the
communication loss was due to loading new firmware to the drive, ‘Cancel’
should be pressed. If reconnection is successful, the terminal application will
continue to function, otherwise this message will continue to reappear.
When it is not possible to reconnect to the drive and ‘Cancel’ has been pressed,
the message in
Figure 66 will be shown. Pressing either button closes the terminal
application.
Figure 66 - Fatal Communications Error
An error report can be produced if required at the request of Product Support for
analysis. The report is called “Terminal2009Dump.txt” and is found in the ‘Base
Directory’.