Satellite weather troubleshooting, Did you install the jeppesen weather services, E at – Jeppesen FliteDeck 3 User Manual

Page 203: Satellite weather, Troubleshooting

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JeppView FliteDeck User's Guide

206

5. Right-click Jeppesen Weather Controller Services and choose Start from

the shortcut menu.

6. When XmLink appears, configure your receiver and start FliteDeck.

7. In the Services Console, click File > Close.

Satellite Weather Troubleshooting

If you do not see weather in FliteDeck, use the following troubleshooting tips to help

narrow down the problem.

Did you install the Jeppesen Weather Services?

Before satellite weather can be seen in FliteDeck, you must install the Jeppesen
Weather Controller Services and configure XmLink. For additional information, see

Initial Installation and Configuration

.

Is the computer clock set to the correct time and time zone?

FliteDeck uses your computer clock and GMT time to determine the valid dates and
time of the weather data you are receiving. If your clock is incorrect, you might not

see any weather data in FliteDeck.

To change your computer's time and time zone:

1. Open Date and Time Properties dialog box using one of the following

methods:

• Double-click the clock in the task bar.

• Click Start > Control Panel > Date and Time.

2. On the Date & Time tab, and select the item you want to change.

• To change the hour, double-click the hour, and then click the arrows to

increase or decrease the value.

• To change the minutes, double-click the minutes, and then click the

arrows to increase or decrease the value.

• To change the seconds, double-click the seconds, and then click the

arrows to increase or decrease the value.

• To change the AM/PM indicator, select it, and then click the arrows.

3. To change your time zone, click the Time Zone tab. In the box above the

map, click the drop-down arrow, and then click your current time zone.

Are you receiving weather data in the XmLink folder?

Verify that you are receiving weather data in the XmLink folder. The location of the

XmLink data folder depends on which application first installed XmLink:

• If you did not have an application that used XmLink before installing the

Jeppesen Weather Controller (JWC), the JWC installer places the XmLink data
in the C:\Jeppesen\JWC\XmLink\data folder. If you did not use the default

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