Jeppesen FliteDeck 3 - Manual (Page 206)

Satellite Weather
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• Right-click the XmLink icon in the system tray and choose Show Console
from the menu.
• If you are a Windows Vista user, XmLink might be displayed in session 0. For
more information, see Launching FliteDeck with Weather .
Shown in the main window of XmLink is the signal quality data that is periodically
delivered by the receiver. In addition to the general status, the Bit Error Rate (BER)
for both satellites and any ground repeater is shown. Low values of BER indicate
good reception. When a very high BER is associated with a source, it is shown as
>999, which essentially means no signal.
It is not necessary to receive both satellites. Excellent performance can be obtained
from only one. The signal quality is also recorded in the log at the top of every
minute.
If you are still not receiving a signal:
• Ensure the antenna has a view of the Southern sky and the receiver is
activated through XM Listener Care (1-800-985-9200).
• In airplanes with heated windshields, there can be signal interference which
prevents the portable receiver from working properly.
• If your receiver has been inactive for several months, you might need to
refresh your service. Refresh your service over the Internet at
www.xmradio.com/refresh or by phone at 1-800-985-9200. You will need
your 8 digit receiver serial number.
• You may have received a defective receiver. Contact the receiver manufacture
to troubleshoot and potentially return your receiver and receive a new one. If
you are using a receiver from WxWorx, contact WxWorx at 256-319-9679. In
order to return a receiver, a Return Merchandise Authorization (RMA) is
required.
Is the right COM port assigned?
You can identify the serial port that your receiver is connected to by looking in the
Device Manager. If you have not already done so, you need to install the weather
receiver on your computer based upon the manufacturer's installation instructions.
Connect the power and USB cable to the receiver (follow the instructions provided
with the receiver), and then connect the receiver to your computer USB port.
Microsoft Windows will recognize the receiver and install the drivers. The receiver
must have power and be connected to your computer with all the receiver drivers
installed.
To verify your COM port in the Device Manager:
1. Open the System Properties dialog box by doing one of the following:
• Right-click My Computer and choose Properties from the shortcut
menu.
• Windows XP: Click Start > Control Panel > System.
• Windows 2000: Click Start > Settings > Control Panel > System.
• Windows Vista Classic View: Start > Control Panel > System.