Kontron NSW1U IP Network Server - Manual (Page 5)

Kontron IP Network Server NSW1U
December 2009 Product Guide, rev. 1.4
5
Contents—NSW1U Network Server
5.3.3 Installing the EFP Board .......................................................................... 70
5.4 Replacing the Power Distribution Board ................................................................ 71
5.4.1
Removing the Power Distribution Board..................................................... 71
5.4.2 Installing the Power Distribution Board...................................................... 72
5.5 Replacing the Server Board ................................................................................ 73
5.5.1
Removing the Server Board ..................................................................... 73
5.5.2 Installing the Server Board ...................................................................... 75
5.6 Replacing the CMOS Battery ............................................................................... 76
5.6.1
Installing the Battery Insulator................................................................. 78
5.6.2 Running Setup ....................................................................................... 79
6 Server Utilities ........................................................................................................ 80
6.1
Using the BIOS Setup Utility ............................................................................... 80
6.1.1
Starting Setup ....................................................................................... 80
6.1.2 If You Cannot Access Setup ..................................................................... 80
6.1.3 Setup Menus ......................................................................................... 80
6.2 Updating the BIOS ............................................................................................ 81
6.2.1
Preparing for the Update ......................................................................... 82
6.2.1.1
Recording the Current BIOS Settings ........................................... 82
6.2.1.2 Obtaining the Update ................................................................ 82
6.2.2 Updating the BIOS ................................................................................. 82
6.3 Clearing the CMOS ............................................................................................ 82
6.4 Clearing the Password........................................................................................ 83
6.5 BMC Force Update Procedure .............................................................................. 83
7 Troubleshooting ...................................................................................................... 84
7.1
Resetting the System......................................................................................... 84
7.2 Problems Following Initial System Installation ....................................................... 84
7.2.1
First Steps Checklist ............................................................................... 84
7.3 Hardware Diagnostic Testing............................................................................... 85
7.3.1
Verifying Proper Operation of Key System Lights ........................................ 85
7.3.2 Confirming Loading of the Operating System.............................................. 85
7.4 Specific Problems and Corrective Actions .............................................................. 86
7.4.1
Power Light does not Light ...................................................................... 86
7.4.2 No Characters Appear on Screen .............................................................. 86
7.4.3 Characters are Distorted or Incorrect ........................................................ 87
7.4.4 System Cooling Fans do not Rotate Properly .............................................. 87
7.4.5 Cannot Connect to a Server ..................................................................... 87
7.4.6 Diagnostics Pass but Connection(s) Fail ..................................................... 87
7.4.7 The Controller Stopped Working when an Add-in Adapter was Installed ......... 88
7.4.8 The Add-in Adapter Stopped Working Without Apparent Cause ..................... 88
7.4.9 System Boots when Installing PCI Card ..................................................... 88
7.4.10 Problems With Newly Installed Application Software.................................... 88
7.4.11 Problems with Application Software that ran Correctly Earlier ....................... 88
7.4.12 Devices are not Recognized Under Device Manager (Windows* Operating System)
89
7.4.13 Hard Drive(s) are not Recognized ............................................................. 89
7.5 LED Information................................................................................................ 89
7.6 BIOS Error Messages ......................................................................................... 90
7.6.1
BIOS POST Beep Codes........................................................................... 91
8 Warranty ................................................................................................................. 93
A Safety Information .................................................................................................. 94
B Regulatory and Certification Information .............................................................. 104
C Getting Help .......................................................................................................... 109