13 hard drive(s) are not recognized, 5 led information, Led information – Kontron NSW1U IP Network Server User Manual

Page 89: Section 7.5, For a descri

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Kontron IP Network Server NSW1U

December 2009

Product Guide, rev. 1.4

89

Troubleshooting—NSW1U Network Server

 If you suspect that a transient voltage spike, power outage, or brownout might have occurred,

reload the software and try running it again. Symptoms of voltage spikes include a flickering

video display, unexpected system reboots, and the system not responding to user commands.

Note:

For AC power, if you are getting random errors in your data files, they may be getting

corrupted by voltage spikes on your power line. If you are experiencing any of the

above symptoms that might indicate voltage spikes on the power line, you may want to

install a surge suppressor between the power outlet and the system power cord.

7.4.12

Devices are not Recognized Under Device Manager (Windows*

Operating System)

The Windows* operating systems do not include all of the drivers for the Intel

®

chipsets, onboard

NICs, and other components. See Go to

http://us.kontron.com/support/

for a link to the current

drivers and chipset files.

7.4.13

Hard Drive(s) are not Recognized

Check the following:

 Make sure the drive is not disabled in BIOS Setup.

 Make sure the drive is connected correctly and that it is plugged into the power supply.

 Make sure the drive is compatible. Go to

http://us.kontron.com/support/

for a link to the list

tested drives.

 Make sure you have not exceeded the power budget for the server. Go to

http://us.kontron.com/

support/

for a link to software to check your power budget.

7.5

LED Information

The Intel

®

Server Board S5000PHB server board includes LEDs that can aid in troubleshooting your

system. A table of these LEDs with a description of their use is listed below.

Table 8.

LED Definitions

LED Name

Function

Location

Color

Notes

ID

Aid in server

identification from

the back panel

Control panel and

board rear left

corner

Blue

Press ID LED button or user

Server Management

software to turn on the LED.

System fault

Visible fault warning

Control panel and

board rear left

corner

Green or

Amber

Green = No Fault
Green blinking = degraded
Amber = critical error or

non-recoverable
Amber blinking = non-

critical error

SATA drive

activity

Control panel

Control panel

Green

Blinking = Activity. No action

required.

Memory fault 1–6

Identify failing

memory module

DIMM end rear of

board

Amber

On = Fault

Diagnostic LEDs.

1–4 (LSB, bit1,

bit2, MSB)

Displays port 80

POST codes

Center back edge

of board

Each LED can

be Off, Green,

Amber, Red

See the POST code table

CPU Fan Fault

Identify fan failure

EFP board by the

fan power

connector

Amber

On = Fault

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