Rice Lake TransAct 3.5 User Manual
Page 211
How TransAct Works on a Network
Networking TransAct
212
Version 3.5
Error 3197 - The following error occurred while attempting to update record.
This error occurs when the record you are viewing has been updated by another user. In order for you
to change the record, click OK to continue. The updated record appears. Enter your changes and click
the
Save
button. This error may be seen when editing any table such as,
Customer Accounts, Permits,
Categories
, etc.
Example: User A is updating addresses for customer accounts and User B is updating zip codes for
customer accounts. User A and User B select
Account #3
at the same time. User A
updates the address and clicks the
Save
button. User B’s screen does not change. User B
enters the correct zip code for account #3 and clicks the
Save
button. An error similar to
the following appears.
When User B clears the message (clicks
OK)
, the record is updated with the changes
made by User A. User B can continue making changes the zip code for
Account #3
and
click the
Save
button.
Transaction Numbers
When a
SITE ID
is assigned to a computer, the
ID
is used as part of the transaction number. Each computer
will have its own set of transaction numbers. It is possible for several computers to have the same
transaction numbers. The
SITE ID
will determine which transaction number corresponds to which
computer.