Rice Lake TransAct 3.5 User Manual

Page 211

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How TransAct Works on a Network

Networking TransAct

212

Version 3.5

Error 3197 - The following error occurred while attempting to update record.

This error occurs when the record you are viewing has been updated by another user. In order for you
to change the record, click OK to continue. The updated record appears. Enter your changes and click
the

Save

button. This error may be seen when editing any table such as,

Customer Accounts, Permits,

Categories

, etc.

Example: User A is updating addresses for customer accounts and User B is updating zip codes for

customer accounts. User A and User B select

Account #3

at the same time. User A

updates the address and clicks the

Save

button. User B’s screen does not change. User B

enters the correct zip code for account #3 and clicks the

Save

button. An error similar to

the following appears.

When User B clears the message (clicks

OK)

, the record is updated with the changes

made by User A. User B can continue making changes the zip code for

Account #3

and

click the

Save

button.

Transaction Numbers

When a

SITE ID

is assigned to a computer, the

ID

is used as part of the transaction number. Each computer

will have its own set of transaction numbers. It is possible for several computers to have the same
transaction numbers. The

SITE ID

will determine which transaction number corresponds to which

computer.

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