Hardy HI 3010 Filler/Dispenser Controller - Manual (Page 131)

115 CHAPTER 7
Troubleshooting
System Integrity Check and Fault Determi-
nation From the Front Panel
To determine if an instrument or cabling problem exists, ver-
ify the basic operation of the system by performing the fol-
lowing system checks.
Diagnostics
About Diagnostics
The Diagnostics menus enable the technician to get a more
complete view of how the Filler/Dispensing/IBC system is
working. For example you can check to see the last Calibra-
tion, the type of calibration and when the last Calibration
was performed. You can view the Data List Display for the
Serial Number assigned to the instrument or Program Part
Number. You can also check the last graduation size, Units
selected, Operator ID, Analog Options and more information
about the configuration of the instrument you are checking.
You can get information about the Load Sensors such as Out-
put Sensitivity, Hysteresis, Sensitivity of each individual
Load Sensor. Many of the Menu Items will allow you to
change them. If a Menu Item has an asterisk (*) in front of it
then you can change this item. The Diagnostic Menus allow
you to perform a Self Test which provides the total scale
input to the instrument such as mV and Weight, mV/V and
Weight and mV/V for the units selected (i.e. lbs, kg, oz, g).
Checking the Device Data List
The Device Data List is a list of all the parameters that were
set for the ingredient you are currently using and the instru-
ment parameters that have been set for this instrument.
Step 1. From the Standby Display press the Test/9 button.
The Test and Data Menu appears with the cursor in
front of Device Data List. (See Fig. 7-48)
FIG. 7-48 TEST AND DATA MENU/SELECTING
DEVICE DATA LIST
Step 2. Press the Enter button. The Device Data List Dis-
play appears with the cursor in front of Instrument
ID. (See Fig. 7-49)
FIG. 7-49 TEST DATA DISPLAY/INSTRUMENT ID -
MODEL NUMBER - S/N
Step 3. Here you can view the Instrument ID, Model Num-
ber and Instrument Serial Number of the instru-
ment. This is a read only display. To change any of
the parameters you will have to go to the Setup
Menu/Instrument ID.
Step 4. Press the down arrow button until the next three
parameters appears. (See Fig. 7-50)
FIG. 7-50 TEST DATA DISPLAY/PROGRAM VER-
SION/LAST CAL TYPE
Step 5. These are read only displays. The information is
important:
• PP# = Program Part Number. This is the
part number of the firmware. To order
additional copies of the firmware you will
need this number. This is also additional
information available to a service techni-
cian for troubleshooting.
• Often a technician needs to know the pro-
gram version to determine if the correct
version is being used. A Hardy Technical
Support Technician will ask what version
of software you are currently using to
determine the source of a problem. You
can find the version here.
• The Last Cal Type will tell you what Cali-
bration was done on the instrument. This is
important when you are not getting the
readings you configured the instrument
for.
Step 6. Press the down arrow button until the next three
menu items are displayed. (See Fig. 7-51 & 7-52)