AGI Security SYS-HC0451S2 User Manual

Page 263

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 When there are several decoders, please add 120 Ohm between the PTZ decoder A/B cables

furthest end to delete the reverberation or impedance matching. Otherwise the PTZ control is

not stable.

 The distance is too far.

12. M otion detection function does not work.

There are following possibilities:

 Period setup is not correct.
 Motion detection zone setup is not correct.
 Sensitivity is too low.
 For some versions, there is hardware limit.

13. Can not log in client-end or web.

There are following possibilities:

 For Windows 98 or Windows ME user, please update your system to Windows 2000 sp4. Or

you can install client-end software of lower version. Please note right now, our DVR is not

compatible with Windows VISTA control.

 ActiveX control has been disabled.
 No dx8.1 or higher. Please upgrade display card driver.
 Network connection error.
 Network setup error.
 Password or user name is invalid.
 Client-end is not compatible with DVR program.

14. There is only mosaic no video when preview or playback video file remotely.

There are following possibilities:

 Network fluency is not good.
 Client-end resources are limit.
 There is multiple-cast group setup in DVR. This mode can result in mosaic. Usually we do not

recommend this mode.

 There is privacy mask or channel protection setup.
 Current user has no right to monitor.
 DVR local video output quality is not good.

15. Network connection is not stable.

There are following possibilities:

 Network is not stable.
 IP address conflict.
 MAC address conflict.
 PC or DVR network card is not good.

16. Burn error /USB back error.

There are following possibilities:

 Burner and DVR are in the same data cable.
 System uses too much CPU resources. Please stop record first and then begin backup.

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