1 problems with initial system startup, 1 checklist, Problems with initial system startup 2 – Sun Microsystems SUN STOREDGETM 5310 NAS User Manual

Page 48

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2-2

Sun StorEdge 5310 NAS Troubleshooting Guide • December 2004

Spain

Tel: +011 3491 767 6000

See the following link for US, Europe, South America, Africa, and APAC local
country telephone numbers:

http://www.sun.com/service/contacting/solution.html

For general support and documentation on the servers, see the following link:

http://www.sun.com/supporttraining/

2.2.1

Problems With Initial System Startup

Problems that occur at initial system startup are usually caused by incorrect
installation or configuration. Hardware failure is a less frequent cause.

2.2.1.1

Checklist

■

Are all cables correctly connected and secured?

■

Is the power cord properly inserted and fully seated?

■

Are there any Baseboard Management Controller (BMC) beep codes? You may
have to listen carefully two or three times to hear them. See “POST Error Beep
Codes” on page 2-27 f
or beep code details.

■

Is the BMC running? Try pressing the ID button on the front panel. If the blue ID
LED fails to illuminate, the BMC is not responding.

■

Are the cables going to the front panel board installed and seated properly (check
the front panel cable, the USB cable, and the 100-pin flex cable).

■

Are the processors fully seated in their sockets on the server board?

■

Are all add-in PCI boards fully seated in their slots on the server board?

■

Are all jumper and switch settings on add-in boards and peripheral devices
correct? To check these settings, refer to the manufacturer’s documentation that
comes with them. If applicable, ensure that there are no conflicts—for example,
two add-in boards sharing the same interrupt.

■

Are all DIMMs installed correctly?

■

Are all peripheral devices installed correctly?

■

If the system has a hard disk drive, is it properly formatted or configured?

■

Are all device drivers properly installed?

■

Are the configuration settings made in BIOS Setup correct?

■

Did you press the system power on/off switch on the front panel to turn the
server on (power on light should be lit)?

■

Is the system power cord properly connected to the system and plugged into a
NEMA 5-15R outlet for 100-120 V or a NEMA 6-15R outlet for 200-240V?

■

Is AC power available at the wall outlet?

■

Are there any POST LEDs illuminated? If so check “Power-On Self-Test (POST)”
on page 2-7.

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