Ricoh SP3510SF User Manual

Page 397

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Error Code

Solution

3XXX11

Connection to the server failed while sending an Internet Fax.

• Confirm that the network cable is properly connected to

the machine.

• Confirm that the network settings such as IP address,

DNS, and SMTP settings have been configured properly
(make sure that no double-byte character is used). See
p.330 "Configuring the Network Settings".

3XXX12

E-mail transmission failed while sending an Internet Fax.

• There was an error in the header of the e-mail. Confirm

that the network settings such as IP address, DNS, and
SMTP settings have been configured properly (make sure
that no double-byte character is used). See p.330
"Configuring the Network Settings".

3XXX13

E-mail transmission failed while sending an Internet Fax.

• There was an error in the part header of the e-mail.

Confirm that the network settings such as IP address,
DNS, and SMTP settings have been configured properly
(make sure that no double-byte character is used). See
p.330 "Configuring the Network Settings".

3XXX14

E-mail transmission failed while sending an Internet Fax.

• There was an error in the converted TIFF file. Confirm that

the network settings such as IP address, DNS, and SMTP
settings have been configured properly (make sure that
no double-byte character is used). See p.330
"Configuring the Network Settings".

3XXX33

The machine memory reached capacity while sending an
Internet Fax.

• The fax was too large. Resend the document in parts as

several smaller individual faxes, or send at a lower
resolution.

Fax Problems

395

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