IntelliTrack Inventory Shipping Receiving Picking (ISRP) - Manual (Page 53)

Chapter 2
Manual IIS Setup
41
7. Select the drop-down arrow in the Load User Profile field and select
True from the list that appears to set this setting to true and enable the
application pool.
8. For 64-bit operating systems only, go to the (General) portion of the
Advanced Settings windows. Select Enable 32-Bit Applications and
set it to True (this enables the Application Pool).