Rockwell Automation FactoryTalk Historian SE 3.0 H2H Interface User Guide - Manual (Page 155)

FactoryTalk Historian To Historian Interface User Guide 149
Appendix D.
Technical Support and Resources
Rockwell provides dedicated technical support internationally, 24 hours a day, 7 days a week.
You can read complete information about technical support options, and access all of the
following resources at the Rockwell Automation Support Web site
(http://www.rockwellautomation.com/support/).
Technical Support
Please visit Rockwell Automation Customer Support Center
(http://www.rockwellautomation.com/support/) for access to user forums, sample code,
software and firmware updates, product manuals, and other downloads.
Knowledgebase
The Customer Support Center offers an extensive online knowledgebase that includes
frequently asked questions (FAQs) and the latest patches. Please visit the support site
(http://www.rockwellautomation.com/resources/support.html) and select the Knowledgebase
link located under Tools & Resources to:

View technical and application notes.

Obtain software patches and firmware updates.

Subscribe to product and service e-mail notifications.

Ask questions.
Worldwide Support
If you are not located in North America and want to contact Rockwell Automation Support,
use the Worldwide Locator (http://www.rockwellautomation.com/locations/) for worldwide
contact information.
Training Programs
Rockwell Automation offers a wide range of training programs that include e-learning,
regularly scheduled and custom-tailored classes, self-paced training, and certificate programs.
If you would like more information on training, visit the Rockwell Automation Training site
(http://www.rockwellautomation.com/services/training/) or call 1.440.646.3434.