4 cable connections, 5 troubleshooting, Cable connections – Metrohm Vision Manual User Manual

Page 92: Troubleshooting

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compatibility or the user can change the IP address in the computer.

If the instrument is not connected to a network, use a crossover cable to connect between the
computer and the instrument and the static IP address will be assigned. This will work most of the
time; however, a crossover cable is not the most reliable approach to communication.

A hub can be used safely for a direct connect. There are 2 types of hubs.

•

One hub design has no DHCP capabilities. This design is limited but is better than using a

crossover cable. Cost is about $20

•

The second design has DHCP capabilities and therefore works just like you were connected to

a DHCP Server and provides a dynamic IP address. Cost is about $50

3.16.4

Cable Connections

•

Network Connections – one standard Ethernet cable (blue) from the instrument to a network

connection, and one standard Ethernet cable (blue) from the computer to a network
connection.

•

Direct Connect or Crossover connection – one crossover cable (gray) from computer to

instrument.

•

Hub Connection – one standard Ethernet cable (blue) from the computer to the hub, and one

standard Ethernet cable (blue) from the hub to the instrument.

3.16.5

Troubleshooting

•

If Vision “doesn’t see instrument” it may be caused by incompatible IP Address and/or Subnet

Mask.

•

Change IP Address as explained later in this section

•

Change the Subnet Mask as explained later in this section. The Subnet Mask is listed in the

4th line of the Notepad entry (ex. Subnet=255.255.255.0)

•

If 2 network cards are used (not recommended mode of operation!), and Subnet masks and IP

addresses are compatible and you still can’t see the instrument, type in “XXX.XXX.XXX.XXX,
port=2083” in Configure/Input Menu, inside IP Address box in NIRSystems XDS-series
Instrument Configuration, and try to connect.

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