Branching, Using branches, Playing standard prompt – Skutch Electronics BA-1000 V2.90 User Manual

Page 20: Playing answering machine prompt, Record answering machine prompt, Branching using branches, Playing answering machine prompt. 20, Record answering machine prompt . 20

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Version 2.90

Page 20

Once you have selected a transfer code, and

pressed #, the system will start recording the next
prompt (unless you chose 9 End of Prompt).

When you have finished recording your

prompts, and have entered the End of Prompt or
Response & End codes, the system will return you
to MENU (if you didn’t record any Branch codes)
or have you start recording the Branch prompts in
the order they were entered in the prompt file.

Branching

Branching allows the called party the

opportunity to branch from the current prompt file to
any of 9 other prompt files. You can also branch,
from any of the other branches, to a new set of
branches. You can branch up to 99 times;
attempting to branch more than 99 times will cause
the system to erase all the current prompts and return
you to MENU. The first 2 digits to the right of File,
below, tell you the current prompt file. As you
progress to other branches, this number will
increase.

Recording Prompt
B#00 Escape=STOP

Using Branches

When you select a Branch code, the unit will

ask you for the number of branches you need.

Branches? 1-9

Remember, the file you are currently recording

is the default, fall through; so, if the customer
doesn’t dial anything, the system will keep playing
the current file. After you enter a number from 1 to
9, for how many branches you want off of the
current file, the system will start recording the next
message in the current file. When you end the
current file, the system will have you record each
branch file, one after the other, until all branches are
finished.

NOTE: When you ask the

customer, in your message, to dial a
touch tone digit to go to a different
branch, ask for the number directly
related to the branch; i.e. 3 branches
mean the message would say, dial a 1

for Branch 1, dial a 2 for Branch 2,
dial a 3 for Branch 3 or just stay on
the line to continue with this message.

Playing Standard Prompt

This mode allows you to play the current

outgoing prompts. You enter this mode by pressing
Escape, <PAUSE>, 8, #, 3, 1; the display will show:

Playing Prompt
B#00 Escape=STOP

When the system reaches the end of the current

message prompt, it will show the code in the bottom
line as follows:

[Transfer Codes]
Get Number Input

The system will continue playing all the prompt

files until the last one is finished, then it will return
you to the MENU.

Playing Answering

Machine Prompt

This mode allows you to play the answering

device prompt. You enter this mode by pressing
Escape, <PAUSE>, 8, #, 3, 3; the display will show:

Playing Prompt
B#00 Escape=STOP

The system will return you to the MENU when

it finishes playing the prompt.

Record Answering

Machine Prompt

This mode allows you to record the answering

machine prompt that will play when the system calls
an answering machine in Normal Dialing mode.
You enter this mode by pressing Escape,
<PAUSE>, 8, #, 2; the display will show:

Erasing Prompts
- Please Wait –

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