Branching, Using branches, Playing standard prompt – Skutch Electronics BA-1000 V2.90 User Manual
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Version 2.90
Page 20
Once you have selected a transfer code, and
pressed #, the system will start recording the next
prompt (unless you chose 9 End of Prompt).
When you have finished recording your
prompts, and have entered the End of Prompt or
Response & End codes, the system will return you
to MENU (if you didn’t record any Branch codes)
or have you start recording the Branch prompts in
the order they were entered in the prompt file.
Branching
Branching allows the called party the
opportunity to branch from the current prompt file to
any of 9 other prompt files. You can also branch,
from any of the other branches, to a new set of
branches. You can branch up to 99 times;
attempting to branch more than 99 times will cause
the system to erase all the current prompts and return
you to MENU. The first 2 digits to the right of File,
below, tell you the current prompt file. As you
progress to other branches, this number will
increase.
Recording Prompt
B#00 Escape=STOP
Using Branches
When you select a Branch code, the unit will
ask you for the number of branches you need.
Branches? 1-9
Remember, the file you are currently recording
is the default, fall through; so, if the customer
doesn’t dial anything, the system will keep playing
the current file. After you enter a number from 1 to
9, for how many branches you want off of the
current file, the system will start recording the next
message in the current file. When you end the
current file, the system will have you record each
branch file, one after the other, until all branches are
finished.
NOTE: When you ask the
customer, in your message, to dial a
touch tone digit to go to a different
branch, ask for the number directly
related to the branch; i.e. 3 branches
mean the message would say, dial a 1
for Branch 1, dial a 2 for Branch 2,
dial a 3 for Branch 3 or just stay on
the line to continue with this message.
•
Playing Standard Prompt
This mode allows you to play the current
outgoing prompts. You enter this mode by pressing
Escape, <PAUSE>, 8, #, 3, 1; the display will show:
Playing Prompt
B#00 Escape=STOP
When the system reaches the end of the current
message prompt, it will show the code in the bottom
line as follows:
[Transfer Codes]
Get Number Input
The system will continue playing all the prompt
files until the last one is finished, then it will return
you to the MENU.
•
Playing Answering
Machine Prompt
This mode allows you to play the answering
device prompt. You enter this mode by pressing
Escape, <PAUSE>, 8, #, 3, 3; the display will show:
Playing Prompt
B#00 Escape=STOP
The system will return you to the MENU when
it finishes playing the prompt.
•
Record Answering
Machine Prompt
This mode allows you to record the answering
machine prompt that will play when the system calls
an answering machine in Normal Dialing mode.
You enter this mode by pressing Escape,
<PAUSE>, 8, #, 2; the display will show:
Erasing Prompts
- Please Wait –