H3C Technologies H3C S12500 Series Switches - Manual (Page 101)

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• Arrival time of the switch
• Serial number of the chassis (located on a label on the chassis)
• Software version (which you can view by using the display version command)
• Maintenance agreement or warranty card
• Brief problem description
• Brief explanation of the troubleshooting measures that have been taken
You can contact the customer service through the customer service hotline, the H3C website, or email.
Customer service hotline: 400-810-0504
Website:
http://www.h3c.com
E-mail: [email protected]