TA Triumph-Adler DC 6140L User Manual
Page 359
10
10-3
Troubleshooting
Copies have a moire
pattern (dots grouped
together in patterns
and not aligned
uniformly).
Is the original a printed
photograph?
Set the image quality to [Photo].
Printouts are not
clear.
Did you choose appropriate
image quality for the original?
Select appropriate image quality.
Printouts are dirty.
Is the platen or the document
processor dirty?
Clean the platen or the document
processor.
—
Refresh drum.
Printouts are fuzzy.
Is the machine being used in
very humid conditions?
Use in a location that has suitable
humidity.
—
—
Refresh drum.
Images are skewed.
Are the originals placed
correctly?
When placing originals on the
platen, align them with the slit
glass.
When placing originals in the
document processor, align the
original width guides securely
before placing the originals.
Is the paper loaded
correctly?
Check the position of the paper
width guides.
Cannot feed originals.
Are the originals placed
correctly?
When placing originals in the
document processor, align the
original width guides securely
before placing the originals.
Is the paper feed roller or the
separation pad dirty?
Wipe the paper feed roller or the
separation pad with a moistened
cloth.
If the problem is not solved,
contact your Service
Representative. Replace the paper
feed roller and separation pad.
Paper often jams.
Is the paper loaded
correctly?
Load the paper correctly.
Is the paper of the supported
type? Is it in good condition?
Remove the paper, turn it over, and
reload it.
Is the paper curled, folded or
wrinkled?
Replace the paper with new paper.
Are there any loose scraps or
jammed paper in the
machine?
Remove any jammed paper.
Printouts are wrinkled
or curled.
Is the paper damp?
Replace the paper with new paper.
Symptom
Checkpoints
Corrective Actions
Reference
Page