TA Triumph-Adler DC 6140L User Manual

Page 360

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10-4

Troubleshooting

Cannot print.

Is the machine plugged in?

Plug the power cord into an AC
outlet.

Is the machine powered on?

Turn on the main power switch.

2-6

Is the printer cable
connected?

Connect the correct printer cable
securely.

2-5

Was the machine powered
on before the printer cable
was connected?

Power on the machine after
connecting the printer cable.

2-5
2-6

Is the print job paused?

Press [Resume] (the Left Select
key) to resume printing.

7-18

Is the error message
displayed?

Follow the corresponding
procedure.

10-6

Documents are
printed improperly.

Are the application software
settings at the PC set
properly?

Check that the printing system
driver and application software
settings are set properly.

Cannot print with USB
memory.

Is the USB host blocked?

Select Unblock in the USB host
settings.

8-146

Check that the USB memory is
securely plugged into the machine.

When displaying an
image sent from the
machine on the PC, an
image size is shrunk
vertically or
horizontally.

Have you selected
200×100dpi Normal or
200×400dpi Super Fine for
the scan resolution?

Select a scan resolution other than
200×100dpi Normal or 200×400dpi
Super Fine when sending an
image.

5-14

USB memory not
recognized.

Check that the USB memory is
securely plugged into the machine.

Is the USB host blocked?

Select Unblock in the USB host
settings.

8-146

Vertical streaks
appear on prints.

Is the slit glass dirty?

Clean the slit glass.

9-2

The inside of the machine
may be dirty.

Check the toner container and if
necessary replace.

9-5

Refresh drum.

8-102

The top edge or back
of the paper is dirty.

The inside of the machine
may be dirty.

Clean the inside of the machine.

9-3

Part of the image is
periodically faint or
shows white lines.

Is the developer unit
attached correctly?

Attach the developer unit correctly.

Open and then close the rear
cover.

Refresh drum.

8-102

Symptom

Checkpoints

Corrective Actions

Reference

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