TA Triumph-Adler DC 6140L User Manual

Page 360

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10-4

Troubleshooting

Cannot print.

Is the machine plugged in?

Plug the power cord into an AC
outlet.

—

Is the machine powered on?

Turn on the main power switch.

2-6

Is the printer cable
connected?

Connect the correct printer cable
securely.

2-5

Was the machine powered
on before the printer cable
was connected?

Power on the machine after
connecting the printer cable.

2-5
2-6

Is the print job paused?

Press [Resume] (the Left Select
key) to resume printing.

7-18

Is the error message
displayed?

Follow the corresponding
procedure.

10-6

Documents are
printed improperly.

Are the application software
settings at the PC set
properly?

Check that the printing system
driver and application software
settings are set properly.

—

Cannot print with USB
memory.

Is the USB host blocked?

Select Unblock in the USB host
settings.

8-146

—

Check that the USB memory is
securely plugged into the machine.

—

When displaying an
image sent from the
machine on the PC, an
image size is shrunk
vertically or
horizontally.

Have you selected
200×100dpi Normal or
200×400dpi Super Fine for
the scan resolution?

Select a scan resolution other than
200×100dpi Normal or 200×400dpi
Super Fine when sending an
image.

5-14

USB memory not
recognized.

—

Check that the USB memory is
securely plugged into the machine.

—

Is the USB host blocked?

Select Unblock in the USB host
settings.

8-146

Vertical streaks
appear on prints.

Is the slit glass dirty?

Clean the slit glass.

9-2

The inside of the machine
may be dirty.

Check the toner container and if
necessary replace.

9-5

Refresh drum.

8-102

The top edge or back
of the paper is dirty.

The inside of the machine
may be dirty.

Clean the inside of the machine.

9-3

Part of the image is
periodically faint or
shows white lines.

Is the developer unit
attached correctly?

Attach the developer unit correctly.

—

—

Open and then close the rear
cover.

—

—

Refresh drum.

8-102

Symptom

Checkpoints

Corrective Actions

Reference

Page

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