Responding to error messages, Alphanumeric, Responding to error messages -6 – TA Triumph-Adler DC 6140L User Manual

Page 362

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10-6

Troubleshooting

Responding to Error Messages

If the control panel displays any of these messages, follow the corresponding procedure.

Alphanumeric

Error Message

Check points

Corrective Actions

Reference

Page

Load paper in cassette
1.

Is the indicated cassette out
of paper?

Load paper.

2-42

Load paper in MP
Tray.

Is the paper of the selected
size loaded in the multi
purpose tray?

Load the paper in the multi purpose
tray which is of the size and type
indicated on the Message Display.

2-45

Toner is running out.

Prepare the toner container.

9-5

Add toner.

Is the displayed message
accompanied by a lit error
LED?

Replace the toner container.

9-5

Check waste toner
box.

Prepare the waste toner box.

9-7

Waste toner box is full.

Replace the waste toner box.

9-7

Check cassette 1.

Does a paper lift error occurr
in the paper source's
cassette?

Pull out the cassette for the paper
source displayed (either the paper
cassettes or optional paper feeders)
and check if the paper is loaded
correctly.

Cannot connect to
Authentication Server.

Press the OK key and check the
following items:
• Registration to Authentication

Serve

• Password and computer address

for Authentication Server

• Connection of Network

Cannot duplex print
on this paper.

Did you select a paper size/
media type that cannot be
duplex printed?

Select the available paper type.
Press the OK key to print without
using Duplex.

3-12

Account error.

Set the accounting settings using
PRESCRIBE again.

Incorrect account ID.
Job is canceled.

This job is canceled because it is
restricted by Job Accounting. Press
the OK key.

Restricted by Job
Accounting. Cannot
print.

This job cannot be printed because it
is restricted by Job Accounting. Press
the OK key.

Cannot execute this
job. Restricted by
Group Authorization.

This job is canceled because it is
restricted by Group Authorization.
Press the OK key.

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