Clearing a fault condition, Troubleshooting – ProSoft Technology MVI46-DNP User Manual

Page 53

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Diagnostics and Troubleshooting

MVI46-DNP ♦ SLC Platform

Master/Slave Communication Module

ProSoft Technology, Inc.

Page 53 of 143

August 23, 2007

4.3

Clearing a Fault Condition

Typically, if the OK LED on the front of the module turns red for more than ten
seconds, a hardware problem has been detected in the module, or the program
has exited.

To clear the condition, follow these steps:

1

Turn off power to the rack

2

Remove the card from the rack

3

Verify that all jumpers are set correctly

4

If the module requires a Compact Flash card, verify that the card is installed
correctly

5

Re-insert the card in the rack and turn the power back on

6

Verify the configuration data being transferred to the module from the SLC
processor.

If the module's OK LED does not turn green, verify that the module is inserted
completely into the rack. If this does not cure the problem, contact ProSoft
Technology Support.

4.4 Troubleshooting

Use the following troubleshooting steps if you encounter problems when the
module is powered up. If these steps do not resolve your problem, please contact
ProSoft Technology Technical Support.

Processor Errors

Problem Description

Steps to take

Processor Fault

Verify that the module is plugged into the slot that has been configured
for the module.
Verify that the slot in the rack configuration has been set up correctly in
the ladder logic.

Processor I/O LED
flashes

This indicates a problem with backplane communications. Verify that all
modules in the rack are configured in the ladder logic.

Module Errors

Problem Description

Steps to take

BP ACT LED remains
off or blinks slowly

This indicates that backplane transfer operations are failing. Connect to
the module's Configuration/Debug port to check this.
To establish backplane communications, verify the following items:
ƒ

The processor is in Run mode.

ƒ

The backplane driver is loaded in the module.

ƒ

The module is configured for read and write block data transfer.

ƒ

The ladder logic handles all read and write block situations.

ƒ

The module is configured in the processor.

OK LED remains red

The program has halted or a critical error has occurred. Connect to the
Configuration/Debug port to see if the module is running. If the program
has halted, turn off power to the rack, remove the card from the rack
and re-insert the card in the rack, and then restore power to the rack.

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